Shut down Word 2003 gives me a recover document message.

[MarloweW]

When I close Word 2003, I always get a message that tells me I have
encounterd a problem and Word needs to close. It has a check box that asks me
if I want to recover my work and restart Word. I deselect the box and close
the message box. THis message box is the standard box that asks you to send
information about your problem to Microsoft. How can I stop this from
occuring?

 

[Graham Mayor]

This is normal behaviour if Word crashes due to a fault condition. It
appears you have a fault condition and it is that you need to address. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm which addresses
all the common causes of Word crashes.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[MarloweW]

There is no crash. This error message occurs every time I simply close the
application. It happens 100% of the time.

 

[Graham Mayor]

Of course there is a crash - that's what the error message is all about.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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[RayB]

I did all the things that Graham Mayor described in the reference given.
Still had the same symptom. Renamed normal.dot so that Word had to create a
new normal.dot and it got well.

 

[Graham Mayor]

Renaming the normal template is the *first* suggestion in the second of the
links I posted?
The first link only shows how to clear up the mess.

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Graham Mayor - Word MVP

My web site www.gmayor.com

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