Should I reinstall microsoft office

[Guest]

Hi,

OK I've recently mucked up a few things on my computer using those blastered
programs llke registry mechanic and system mechanic (never again!!). All is
back to normal except that excel and word are taking forever to start up when
I click documents. They used to be quite fast as I have a fast computer with
lots or ram ec.

Anyway, I've tried to restore the computer using system restore, but those
programs over wrote the relevant resore points so that didn't work. Then I
tried to repair microsoft office by using the repair facility in help in word
and excel. That made no difference.

So I figure maybe it would be best to reinstall office and / or reset my
system resotre.

any suggestions?

thanks

I have office 2003 basic. A dell 8400, 3.2Gh, heaps of ram (1.5mb), windows
xp home SP2.

 

[Daphne Foldes]

Hello

System Restore will not fix your Office issue. You would be much better off to repost this issue to a Office group on this same server. There are many experts there that can help you with your Office issue

Bye

 

[Bruce Chambers]

Hi,

OK I've recently mucked up a few things on my computer using those blastered
programs llke registry mechanic and system mechanic (never again!!). All is
back to normal except that excel and word are taking forever to start up when
I click documents. They used to be quite fast as I have a fast computer with
lots or ram ec.

Anyway, I've tried to restore the computer using system restore, but those
programs over wrote the relevant resore points so that didn't work. Then I
tried to repair microsoft office by using the repair facility in help in word
and excel. That made no difference.

So I figure maybe it would be best to reinstall office and / or reset my
system resotre.

any suggestions?

thanks

I have office 2003 basic. A dell 8400, 3.2Gh, heaps of ram (1.5mb), windows
xp home SP2.

It may be sufficient to simply insert the respective Office
installation CD and select the "Detect and Repair" option. I'd give
that a try first; if it doesn't work, you can then remove and reinstall
Office.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrum Russell

 

[Rick Rogers]

Hi,

Destroy/delete the default templates while the programs are closed. For
Word, it's normal.dot (C:\Documents and Settings\<user>\Application
Data\Microsoft\Templates), for excel you should find it here: C:\Documents
and Settings\<user>\Application Data\Microsoft\Excel. New ones will be
created when you open them again.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Guest]

Hi thanks for your replies.

Rick, I'm trying to implement your suggestions but I can't locate either of
the files you mention.

I can follow the file path to the microsoft folder, but then in microsoft
there is no folder marked 'templates' or 'excel'. The only folder that fits
is one called 'office' but when you open it up there is only a small data
file in it, and that's all. Could that be the source of the problem?

 

[Guest]

Rick, ignore that last question of mine cause I found the relevant folders
and deleted them (they were under one of various users on the computer).

Still I can't really say that this has helped. If after a while I discern
that it hasn't, is the next step to uninstall and reinstall office?

 

[Rick Rogers]

Hi,

Not uninstall/reinstall, but the detect and repair routine described by
Bruce Chambers.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Guest]

Thanks Rick and Bruce too. Yep I did that, straight from the disk, but that
didn't help either. BUT then I decided to go the source and unintalled System
Mechanic and bingo that did the trick. So, somehow that program was doing
something to the registry and even when I tried to underdo those changes via
system mechanic itself nothing happnened. So I just unintalled it (because I
notiiced that it was doing something to registry on startup. A blue screen
flashed with something to that effect before windowos launched).

Now office works like a charm again. Lesson. System mechanic might cause
problems. It might be the program, it might be the user (me). Who knows? And
now its gone, who cares?

thanks for all your help. Great forum this!