Shortcuts to A and E drives "no longer work properly" in Send command

[Alex Friedlander]

A peculiar problem has developed whereby when I try
to "send" a file from my software (as backup) to my
floppy or CD drives, I get a message that "the item this
shortcut refers to has been changed or moved, and no
longer works properly. The nearest match is C:\I386\sw
log" I am asked if I want to fix it to point to this
target, but that does not help.

I have tried deleting and reinstalling the shortcuts in
the "Send To" folder (my computer - C drive - Documents
and Settings - my name - send to folder; file, new,
shortcut) but I get the same message.

Why did this happen and how do I fix it?

 

[Torgeir Bakken (MVP)]

A peculiar problem has developed whereby when I try
to "send" a file from my software (as backup) to my
floppy or CD drives, I get a message that "the item this
shortcut refers to has been changed or moved, and no
longer works properly. The nearest match is C:\I386\sw
log" I am asked if I want to fix it to point to this
target, but that does not help.

Hi

Your error is most likely introduced with the security update
821557 (MS03-027). If you don't want to uninstall 821557, you
can call Microsoft to obtain a fix:

Desktop Shortcut to the 3 1/2 Inch Disk Drive or to the CD-ROM Drive Does Not
Work
http://support.microsoft.com/default.aspx?scid=kb;EN-US;824143

<quote>
SYMPTOMS
On your Windows XP desktop, when you click the shortcut to your 3 1/2 inch
disk drive or to your CD-ROM drive, the shortcut does not work anymore.

CAUSE
This problem may occur if you have installed Windows XP update 821557:
MS03-027:

An Unchecked Buffer in the Windows Shell Could Permit Your System to Be
Compromised or Windows XP update 330836: Shortcuts to Mapped Drives on Windows
95 or Windows 98 May Not Work in Windows XP.

RESOLUTION
A supported fix is now available from Microsoft...
</quote>

As the article states, you need to call Microsoft Product Support Services to
obtain it (outside the US, customers should contact their local Microsoft
subsidiary.). The support call will be be free as long as you refer to the
Knowledge Base Article number (Q824143) and ask for nothing more.


Myself, I just would have uninstalled the security update causing this
(KB821557), it isn't very important, take a look here for more details:

http://support.microsoft.com/?kbid=821557
http://www.microsoft.com/technet/security/bulletin/MS03-027.asp

(or you can wait for SP2 that will contain this fix, it should be available
sometime in the first half of 2004)