setting up modem-on-hold

[granjan]

My friend has a Diamond SupraMax LE modem installed on her new Dell
Dimension (3000?). It is supposed to have a modem-on-hold feature. How do
we go about setting it up? I know her ISP supports the v92 v44 technology.
We just couldn't find where to set it up. Any help?

 

[Bob I]

Try here
http://www.diamondmm.com/support.php

 

[granjan]

Thanks for the reply, but the site doesn't help much. MOH is not mentioned.
I will have to be at her house to find some of the info needed to send in a
help request. Will try later.

 

[Yves Leclerc]

Modem on Hold is a feature of the v92 modem. It needs to be implemented in
the modem. You need to check to make sure that the model you have ahs the
feature, or check to see if it can be upgraded to get that feature.

 

[granjan]

It says on the box that it has MOH.

Modem on Hold is a feature of the v92 modem. It needs to be implemented
in the modem. You need to check to make sure that the model you have ahs
the feature, or check to see if it can be upgraded to get that feature.

 

[Yves Leclerc]

I have seen boxes that had a mis-print. Take the model number off the modem
and contact DiamondMM Tech support directly. It may have been a model
without that feature.