Service Pack error

[Guest]

hi everyone

I had to restore my computer to factory settings about 2 weeks ago.
I had downloaded sp1 to disc and installed it onto my computer, everything
was looking good.
Then another problem occured and i was told to restore my computer again
back to factory.

Ive done that but now when i try to install sp1 from that disc i keep
getting the same error being "could not verify the integrity of the file
update.inf. Make sure cryptographic service is running.
I went to msconfig and cryptograhic services said it was running.

i have no idea what so ever what the hell that error means AT ALL.
but without a sp on my computer i can not install office 2003 or norton!! So
basically my computer is totally useless in every way.

does anyone have any suggestions pwwwwwwwwwwwwease.

i have ordered sp 2 on disc but i was thinking if i cant load sp1 then maybe
when i do get these discs the same problem may occur.

thanking you heaps in advance!

 

[Peter Foldes]

--
Peter

Please reply to Newsgroup for the benefit of others.

 

[Peter Foldes]

Read this below

http://support.microsoft.com/default.aspx?scid=kb;en-us;290112

 

[Patti MacLeod]

Hi The Aussie Girl,

Try each of the Methods in the Resolution section of this MSKB article:
"You cannot install some updates or programs"
http://support.microsoft.com/default.aspx?scid=822798
As the instructions state, after performing the steps in each Method, see if
the problem is resolved before continuing on to the next Method. If the
problem is resolved, you don't have to use the remaining Methods.



Regards,

 

[Al Smith]

hi everyone

I had to restore my computer to factory settings about 2 weeks ago.
I had downloaded sp1 to disc and installed it onto my computer, everything
was looking good.
Then another problem occured and i was told to restore my computer again
back to factory.

Ive done that but now when i try to install sp1 from that disc i keep
getting the same error being "could not verify the integrity of the file
update.inf. Make sure cryptographic service is running.
I went to msconfig and cryptograhic services said it was running.

i have no idea what so ever what the hell that error means AT ALL.
but without a sp on my computer i can not install office 2003 or norton!! So
basically my computer is totally useless in every way.

does anyone have any suggestions pwwwwwwwwwwwwease.

i have ordered sp 2 on disc but i was thinking if i cant load sp1 then maybe
when i do get these discs the same problem may occur.

thanking you heaps in advance!

You might as well install SP2. It's free from Microsoft for the
asking. I got one! Like getting free candy ... that sometimes may
screw up your computer, but, oh well. Try installing whatever SP
version you are using in Safemode.