Service Pack 3-Standby Mode Crashes

[Dan R]

I installed service pack 3 and have noticed a weird problem-every time I put
the computer on standby, it crashes every time I come back from standby mode.
I used it all the time with SP2 with no problems whatsoever, but with SP3
when I come back from standby it crashes. Has anyone else had this problem?
And if so, is there a fix?

 

[Unknown]

How do you put it in standby? How much disk space do you have? Have you run
disk cleanup and defrag since updating to SP3?

 

[Dan R]

I put it in standby by hitting start-shutdown-standby. I have over 80GB's of
space remaining on a 120GB drive. I have not run disk cleanup and defrag
since updating to SP3. Could cleanup and defrag really fix it?

 

[Unknown]

I can only guess that it will.

I put it in standby by hitting start-shutdown-standby. I have over 80GB's
of
space remaining on a 120GB drive. I have not run disk cleanup and defrag
since updating to SP3. Could cleanup and defrag really fix it?

 

[Tiiazllm]

We experienced it across a wide range of Dell Dimensions and Optiplexes (50+
PCs). As soon as you try to resume them the PC part-posts the display before
either rebooting on the spot, or blue screens. I tried a wide range of
things, including:

remove/diasble sound cards
try ATI not nvidia video card (and try latest video drivers for both)
Remove all peripherals and USB connections
flashed later/earlier BIOS, reset BIOS to factory settings
Used alternative (not clean) build of XP (not enough time)

....but the only solution I had was to downgrade it back to SP2 - in our case
we had to repair the installation via our XPSP2 Boot CD, and run windows
update, without SP3.

I'm now starting to see other posts on the net with similar "crash on
resume" issues with SP3 - but no definitive solution yet.

I think that this is going to be a very wide spread problem

You are not alone
Tiiazllm

 

[Unknown]

I go into standby regularly. I have SP3 installed. I have no problems.

 

[Tiiazllm]

@unknown - hmm, a very helpful and insightful reply. well done. I'm sure all
those with this issue will applaud you for your contribution to finding a
solution to the cause of this topic.

I also have 70+ PCs which don't exhibit the problem, but as this is a thread
about those which do, (which is obviously not everyone, as this would be the
front page of every tech news site if it was) and what practical steps people
have taken to try to resolve it, telling people you don't have the problem,
and don't have anything useful to add to help them solve it doesn't help.

 

[Unknown]

I think it does help. At least it gives the person with the problem
knowledge that he does indeed have a problem.
He now knows that it should work. Not everyone has your intelligence.

 

[Bob I]

Check for updated drivers at Dell for your machine.

 

[MedRxman]

Look here:
http://support.microsoft.com/kb/946480/en-us

914028 worked for me.


Good Luck

 

[Martin]

Ever since I installed service pack 3 for windows xp, my system crashes 1
second after resuming from stand by. When resuming, it shows the desktop for
a second and then a blue screen with white letters comes and the computer
restarts. I don't really know what the blue screen says because it restarts
quickly after, but I think it says something about dumping physical memory or
something like that.
Should I uninstall sp3? Any help will be appreciated.
Martin

 

[PA Bear [MS MVP]]

See http://support.microsoft.com/kb/951447 (ignore the title)

 

[Stephen Harris]

Ever since I installed service pack 3 for windows xp, my system crashes 1
second after resuming from stand by. When resuming, it shows the desktop for
a second and then a blue screen with white letters comes and the computer
restarts. I don't really know what the blue screen says because it restarts
quickly after, but I think it says something about dumping physical memory or
something like that.
Should I uninstall sp3? Any help will be appreciated.
Martin

Well, I had a problem similar to this, but rather than being
caused by a network card driver, I think a larger part was
the video card driver. Do you have a Nvidia video card and
did you _not_ turn off anti-virus prior to installing SP3?

If you don't have a backup of important files, you should do
so, because the restore to SP2 may not be flawless. A fix can't
be found unless the problem can be duplicated. When your unique
combination of hardware and software (and perhaps installation
technique which didn't follow the prior safety MS guidelines)
produce a flaw, one can't expect the problem to be a candidate
for duplication, thus fixable in any specific practical terms.
Thus, backup and restore to SP2. If you again install to SP3
read the instructions first. If you kept current with all the
Security upgrades put out by MS after SP2, what is the advantage
of SP3? I will quote the Microsoft statement and you be the judge:

http://www.microsoft.com/downloads/...AD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en

where I downloaded "Overview of Windows XP Service Pack 3.pdf"

Abstract
"Windows® XP Service Pack 3 (SP3) includes all previously released
updates for the operating system, and a small number of new updates
to ensure that Windows XP customers have the latest updates for their
system. Windows XP SP3 will not significantly change the Windows XP
experience."

I think most of the SP3 installation problems disappear, if the
user knows that he/she is supposed to go the the MS website and
read the instructions of what to do before installing SP3. The
common complaint from the user is that they didn't know that
they were supposed to do that. I'm not so sure that MS presents
that information in the same clear forthright manner that it uses
to insist that the user sign 'the release of all liabilities' form.

Know the limitations of computability,
Stephen

 

[Martin]

Just to provide an update on this issue. I uninstalled sp3 and the problem is
gone.
I think it might have had something to do with the network adapter, because
on occasion the laptop would loose internet connectivity upon resume from
standby (instead of the blue screen crash I previously described). However,
reinstalling the latest available drivers from Dell did not help. Now that I
removed sp3, everything is fine.
Martin

 

[YKhan]

Just to provide an update on this issue. I uninstalled sp3 and theproblemis
gone.
I think it might have had something to do with the network adapter, because
on occasion the laptop would loose internet connectivity upon resume fromstandby(instead of the blue screen crash I previously described). However,
reinstalling the latest available drivers from Dell did not help. Now that I
removed sp3, everything is fine.
Martin

I've also uninstalled SP3, but the problem has not gone away. Going
into Standby mode was flawless under SP2 before, more so than going
into Hibernate. I fixed up Hibernate sometime ago, and now that's
working flawlessly. Then some time later I installed SP3, and Standby
started acting up (but Hibernate remained fine). So I uninstalled SP3,
but Standby is still acting the way it did under SP3. Looks like SP3
screwed up something in the settings which it did not undo even after
being uninstalled. I might as well go back to SP3 and await a solution
a few months down the road.

Yousuf Khan

 

[Youngwt]

I have Dell dimension 8600 and recently installed SP3 for Xp. Right after,
the resume of hibernation failed each time. Seems like same problem of
yours. Is any way to fix it besides to uninstall Sp3 ?