service pack 2

[Kelvin]

When one right clicks an icon on his desktop, a taskbar
would appear with the following task such
as "Open", "Properties" etc. However, after I installed
the Service Pack 2, I right-clicked an icon(be it on the
desktop or in folders), the taskbar did not appear. In
fact, the computer will be hanged and would auto refresh
itself after about a minute or so. The moment the
computer was hanged, I opened the task manager and I
noticed a process called 'drwtsn32'. When I ended that
process, my computer will refresh itself faster from the
hang instead of me waiting for the auto one.

Also, I tried to restore my computer to an earlier date
before I installed the service pack 2 but to no avail.

Can I please have a solution to it?

 

[Guest]

process is dr watson. a error reporting tool that is
hanging on your system ..check you log files for a error
of which program or driver is hanging
and restore seems to not work to go back to sp1 from sp2

 

[Kelvin]

How can I check my log file?

-----Original Message-----
process is dr watson. a error reporting tool that is
hanging on your system ..check you log files for a error
of which program or driver is hanging
and restore seems to not work to go back to sp1 from sp2

.

 

[Kelvin]

Can someone please tell me the steps to check my log
files? And what do I do next after I have checked in
regard to this post?