Service Pack 2

G

Guest

I have a Sony VAIO VGC-RB44G computer, with Windows XP MCE 2005, and Service
Pack 2 already pre-installed. I have having some problems with Internet
Explorer, it is loading slow and when popups come up it freezes for about a
min. Can I use my Service Pack 2 CD and install Service Pack 2 again?

P.S. Service Pack 2 is not listed under Add/Remove programs.

Thanks In Advance
 
J

Jupiter Jones [MVP]

Ryan;
SP-2 may not show in Add/Remove Programs.
Right click My Computer and click Properties.
Does it say "Service Pack 2" on the 4th line under "System"?
If not, SP-2 is not installed.
Follow the Service Pack Installation Checklist:
http://www3.telus.net/dandemar/spackins.htm
Follow the checklist carefully to help be sure all pre-existing problems are
resolved.

If SP-2 is installed, Follow this to help clean the computer:
http://www3.telus.net/dandemar/slowcom.htm
 
G

Guest

like i said, Service Pack 2 came preinstalled, reformatting it wont do
anything to service pack 2
 
R

Rock

Ryan said:
I have a Sony VAIO VGC-RB44G computer, with Windows XP MCE 2005, and Service
Pack 2 already pre-installed. I have having some problems with Internet
Explorer, it is loading slow and when popups come up it freezes for about a
min. Can I use my Service Pack 2 CD and install Service Pack 2 again?

P.S. Service Pack 2 is not listed under Add/Remove programs.

Thanks In Advance

Have you done a thorough scan for malware in safe mode using a variety
of AV and anti-spyware programs?
 
G

Guest

but the question is, can i reinstall it?

Rock said:
Have you done a thorough scan for malware in safe mode using a variety
of AV and anti-spyware programs?
 
J

Jupiter Jones [MVP]

Ryan;
You should not reinstall SP-2 since it came preinstalled on your computer.
You may be able to perform a Repair Installation of Windows XP as long as
the manufacturer provided the CD.
Also, since SP-2 is preinstalled, there will not be an uninstall option in
Add/Remove Programs.

Follow the second link on my last post to check for other problems before
any type of reinstallation is attempted.
 
P

Plato

=?Utf-8?B?Unlhbg==?= said:
I have a Sony VAIO VGC-RB44G computer, with Windows XP MCE 2005, and Service
Pack 2 already pre-installed. I have having some problems with Internet
Explorer, it is loading slow and when popups come up it freezes for about a
min. Can I use my Service Pack 2 CD and install Service Pack 2 again?

P.S. Service Pack 2 is not listed under Add/Remove programs.

That's because your OS is XP2, ie SP2 was not an upgrade, but rather
part of the OS.
 

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