Servers not accessable

[Guest]

I am the IT manager of a small non-profit and we have a remote site that for
the last 4 months has been attaching to our internal network via VPN.
Our main network uses an IP address scheme of 192.168.1.xxx the remote site
uses an IP address scheme of 192.168.2.xxx.
Everything was operating fine until I started to upgrade our servers from
Symantec Antivirus Corporate edition 8.0 to 10.
Since then the remote PC's (Windows XP Pro) can not access any server that
has been upgraded to Symantec 10.0.
There are 2 different messages…
When I attempt to browse the network for either upgraded server, I get the
following message.
“\\server is not accessible. You might not have permission to use this
network resource…
Logon failure: The user has not been granted the requested logon type at
this computerâ€
When I try to open the mapped drive, I get:
“An error occurred while reconnecting to \\server.
Microsoft Windows Network : The local device name is already in use. This
connection has not been restored.â€

Any Ideas?

Thanks

 

[Pegasus \(MVP\)]

I am the IT manager of a small non-profit and we have a remote site that for
the last 4 months has been attaching to our internal network via VPN.
Our main network uses an IP address scheme of 192.168.1.xxx the remote site
uses an IP address scheme of 192.168.2.xxx.
Everything was operating fine until I started to upgrade our servers from
Symantec Antivirus Corporate edition 8.0 to 10.
Since then the remote PC's (Windows XP Pro) can not access any server that
has been upgraded to Symantec 10.0.
There are 2 different messages.
When I attempt to browse the network for either upgraded server, I get the
following message.
"\\server is not accessible. You might not have permission to use this
network resource.
Logon failure: The user has not been granted the requested logon type at
this computer"
When I try to open the mapped drive, I get:
"An error occurred while reconnecting to \\server.
Microsoft Windows Network : The local device name is already in use. This
connection has not been restored."

Any Ideas?

Thanks

This sounds like a Symantec firewall issue. I recommend you
try the Symantec FAQs.

 

[Guest]

Been there… done that.

Everything on Symantec’s site has to do with the client side of the world…
not with errors caused by the server.

Symantec’s firewall was not installed, and the system console states that it
isn’t enabled.

Still looking!

 

[Frankster]

If Norton email scanning is enabled I would try dissabling/uninstalling that
and test again.

-Frank