Server Slow down after August Windows Update

[Guest]

Hi,

Today I did installed the windows update as stated below on both of my
Windows 2000 Server:

1. KB 899588
2. KB 896727
3. KB 890830
4. KB 899587
5. KB 899591
6. KB 896423
7. KB 893756
Â
After the installation and restart, I discover that the both of servers were
running very slow, the netwrok connection icon no longer show and symantec
antivirus auto-protection was disable.

Please advice ASAP. Thank You very much.

Mann

 

[Torgeir Bakken \(MVP\)]

Today I did installed the windows update as stated below on both of my
Windows 2000 Server:

1. KB 899588
2. KB 896727
3. KB 890830
4. KB 899587
5. KB 899591
6. KB 896423
7. KB 893756
Â
After the installation and restart, I discover that the both of servers were
running very slow, the netwrok connection icon no longer show and symantec
antivirus auto-protection was disable.

Please advice ASAP. Thank You very much.

Hi,

You haven't by any chance PowerChute 6.x UPS software (APC) installed
on the computer?

If so, upgrade it to v7 or uninstall it and see if that helps.


PowerChute 6.x cases a lot of issues, much more than what is described
here:

PowerChute Business Edition - Customers Using 6.x Must Upgrade to 7.x
due to Java Runtime Environment expiration
http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=7202


This is how you can disable the PowerChute service if you are unable to
uninstall it:

Start Regedit.exe

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBESERVER
Set the "Start" value to 4 (means disabled)

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEAGENT
Set the "Start" value to 4 (means disabled)

Reboot the computer.

 

[Guest]

Hi,

You haven't by any chance PowerChute 6.x UPS software (APC) installed
on the computer?

If so, upgrade it to v7 or uninstall it and see if that helps.


PowerChute 6.x cases a lot of issues, much more than what is described
here:

PowerChute Business Edition - Customers Using 6.x Must Upgrade to 7.x
due to Java Runtime Environment expiration
http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=7202


This is how you can disable the PowerChute service if you are unable to
uninstall it:

Start Regedit.exe

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBESERVER
Set the "Start" value to 4 (means disabled)

Locate the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEAGENT
Set the "Start" value to 4 (means disabled)

Reboot the computer.


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

Hi Torgeir,

Thank you! After I uninstall the APC software, the server was working fine
now. But the bad news is, it only work for 1 server. My the other server was
still having the same problem.

mann