Server connection timed out

[Karl]

I have a client at work that when trying to use FR2002 SP2, using the
import feature to send a document to a website, the client usually gets
a 'server connection timed out' error message. If he goes to another
computer, the import works without a problem. I created a test document
(test.doc) which was 5 KB and was able to import it to the website but
was unable to import the original file which is 180 KB. I don't know
what the server is...I think it is MS server 2003 but uncertain. The
client is using Windows XP SP1. The process used to work up until about
1 week ago...some files can send while others time out. For both
computers, the client logs in using his account so this isn't the
problem.

Anyone have any suggestions?

Thanks.

 

[Tom Pepper Willett]

"The process used to work up until about 1 week ago"

Can you tell us anything that changed within the last week on the client or
the server?
--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===
|I have a client at work that when trying to use FR2002 SP2, using the
| import feature to send a document to a website, the client usually gets
| a 'server connection timed out' error message. If he goes to another
| computer, the import works without a problem. I created a test document
| (test.doc) which was 5 KB and was able to import it to the website but
| was unable to import the original file which is 180 KB. I don't know
| what the server is...I think it is MS server 2003 but uncertain. The
| client is using Windows XP SP1. The process used to work up until about
| 1 week ago...some files can send while others time out. For both
| computers, the client logs in using his account so this isn't the
| problem.
|
| Anyone have any suggestions?
|
| Thanks.
|

 

[Karl]

I will check on Monday when I return to work...Are there any suggestions that
you may suggest? I was going to change the proxy but since I can get a file to
import, I don't think it is the proxy. I don't think it is the server since the
client can use his account on another computer and it works fine.

I was thinking of running netstat to verify if the state of the connection with
the server but since the error message is almost instantaneous, I don't think I
will see any change in the connection state.

Will get back to you.