Serious Problem

[Matthew Tock]

A user on the system that I am administering experienced
an odd application failure. There was no detailed report
give to me on what the problem migth be. After some
digging around, I came across the following link:
http://support.microsoft.com/?kbid=293078
I followed the link, and reduced her display settings,
but i'm not sure if this is the most efficient solution.

I also have much more detailed error codes, but i won't
post them unless requested.

Thanks

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

It appears from the KB article that the drivers for the graphics card are
either corrupted or need to be updated. Another possibilty is that the
graphics card may not have its own memory and is sharing memory with main
system memory. At least that's something else to check.