SERIOUS COMPUTER PROBLEM!

[Robert]

I have a Dell Dimension 8200 with XP, SP2, Comodo firewall,
Superantispyware, Windows Defender, AVG, Spywareblaster.

I was away for a week and when I returned my computer had alot of
updates and emails. I thought that I had gone through the updates
correctly when I got a message that my computer had a serious problem.
I tried to do a System Restore but nothing happened.

It went through 'a process' came back with this reply:

The System has recovered from a serious error:

BCCode:f4 BCP1:000000003 BCP2:871D0340
BCP3:871D04b4 BCP4:805FA160
OSVer:5_1_2600 SP:2_0 Product: 768_1

After it gave me the above message I thought it best to reboot the
system to make sure all was normal, but it didn't come back up
normally. Instead in came up with the following.


Checking file system on C:
The type of file system in NTFS

One of your disks (I only have a C:drive and DVD/RW) needs to be
checked for consistency. You may cancel the disk check but it is
strongloy recommended that you continue. To skip disk checking, press
any key within 10 second(s).

1 of 3


A problem has been detected and windows has been shut down to prevent
damage to your computer. If this is the first time you've seen this
stop error screen, restrat your computer(I did)
If this screen appears again follow these steps.

Check to make sure you have adequate disk space(I installed a new hard
drive several months ago which has more than enough disk space) If a
driver is indentified in the stop message, disable the driver or check
with the manufacturer for driver updates try changing viedo adapters.

Check with hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching, or shadowing.

If you need to use Safe Mode to remove or disable components, restart
your computer, press F8(actually F2=Setup, F12=boot menu) to select
advanced startup options and then select safe mode. (F8 doesn't do
anything)

Tecnical Information:

Stop 0X0000007E(OXF66BAC27 OXF7C4253C)
thespud.sys-address F66BAC27 base at F66A2000 Date stamp 3b8d7887



At present it has been in the above CHKDSK loop for 48 hours and
hasn't moved from 1 of 3 !@ I can't logon to my computer or do
anything because it's been disabled.

I would appreciate any advice/suggestions to help me resolve this
problem. I can't logon or do anything! It's as if it has a virus and
Chkdsk shouldn't take 2 days to complete. I run my anti-virus and anti-
spyware programs regularly and have never had anything like this
happen.

In case you were wondering, I'm writing this at the library.


Thank you,

Robert

 

[db ´¯`·.. >]

it sounds like you
went overboard with
"the protec-tion"

comodo firewall and
windows firewall are
probably both enable
and improperly configured.

you only need one and
i suggest the one from
microsoft.

next, you have a slue
of anti this and anti thats.

you only need one
anti virus and one
anti spyware.

i suggest avg and
spyware blaster;
though i use neither.

everything else can
be uninstalled.

further, because you may
have tried other anti virals
previous to those you mentioned,
they too could still be running
and without your knowledge.

after you uninstall some of
the softwares mentioned above
i would recommend running
a registry cleaner after rebooting:

http://onecare.live.com/site/en-US/article/registry_cleaner_why.htm

 

[John Wunderlich]

m:

I have a Dell Dimension 8200 with XP, SP2, Comodo firewall,
Superantispyware, Windows Defender, AVG, Spywareblaster.

I was away for a week and when I returned my computer had alot of
updates and emails. I thought that I had gone through the updates
correctly when I got a message that my computer had a serious
problem. I tried to do a System Restore but nothing happened.

It went through 'a process' came back with this reply:

The System has recovered from a serious error:

BCCode:f4 BCP1:000000003 BCP2:871D0340
BCP3:871D04b4 BCP4:805FA160
OSVer:5_1_2600 SP:2_0 Product: 768_1

After it gave me the above message I thought it best to reboot the
system to make sure all was normal, but it didn't come back up
normally. Instead in came up with the following.


Checking file system on C:
The type of file system in NTFS

One of your disks (I only have a C:drive and DVD/RW) needs to be
checked for consistency. You may cancel the disk check but it is
strongloy recommended that you continue. To skip disk checking,
press any key within 10 second(s).

1 of 3


A problem has been detected and windows has been shut down to
prevent damage to your computer. If this is the first time you've
seen this stop error screen, restrat your computer(I did)
If this screen appears again follow these steps.

Check to make sure you have adequate disk space(I installed a new
hard drive several months ago which has more than enough disk
space) If a driver is indentified in the stop message, disable the
driver or check with the manufacturer for driver updates try
changing viedo adapters.

Check with hardware vendor for any BIOS updates. Disable BIOS
memory options such as caching, or shadowing.

If you need to use Safe Mode to remove or disable components,
restart your computer, press F8(actually F2=Setup, F12=boot menu)
to select advanced startup options and then select safe mode. (F8
doesn't do anything)

Tecnical Information:

Stop 0X0000007E(OXF66BAC27 OXF7C4253C)
thespud.sys-address F66BAC27 base at F66A2000 Date stamp 3b8d7887



At present it has been in the above CHKDSK loop for 48 hours and
hasn't moved from 1 of 3 !@ I can't logon to my computer or do
anything because it's been disabled.

I would appreciate any advice/suggestions to help me resolve this
problem. I can't logon or do anything! It's as if it has a virus
and Chkdsk shouldn't take 2 days to complete. I run my anti-virus
and anti- spyware programs regularly and have never had anything
like this happen.

In case you were wondering, I'm writing this at the library.


Thank you,

Robert

If I were you at this point, I would boot my system from a free Live
Linux disk (such as Knoppix) and back up any data from the hard drive
that I could using the network or a USB drive.
<http://www.knopper.net/knoppix/index-en.html>

After that, you might want to save time and simply reload Windows from
stratch onto your hard drive. When you do that, it will ask to
reformat your hard drive... select the Full Format option (not the
quick option). This will test your entire disk and remap out any bad
disk sectors that may have contributed to your problem.

HTH,
John

 

[smlunatick]

I have a Dell Dimension 8200 with XP, SP2, Comodo firewall,
Superantispyware, Windows Defender, AVG, Spywareblaster.

I was away for a week and when I returned my computer had alot of
updates and emails. I thought that I had gone through the updates
correctly when I got a message that my computer had a serious problem.
I tried to do a System Restore but nothing happened.

It went through 'a process' came back with this reply:

The System has recovered from a serious error:

BCCode:f4 BCP1:000000003 BCP2:871D0340
BCP3:871D04b4 BCP4:805FA160
OSVer:5_1_2600   SP:2_0   Product: 768_1

After it gave me the above message I thought it best to reboot the
system to make sure all was normal, but it didn't come back up
normally. Instead in came up with the following.

Checking file system on C:
The type of file system in NTFS

One of your disks (I only have a C:drive and DVD/RW) needs to be
checked for consistency. You may cancel the disk check but it is
strongloy recommended that you continue. To skip disk checking, press
any key within 10 second(s).

1 of 3

A problem has been detected and windows has been shut down to prevent
damage to your computer. If this is the first time you've seen this
stop error screen, restrat your computer(I did)
If this screen appears again follow these steps.

Check to make sure you have adequate disk space(I installed a new hard
drive several months ago which has more than enough disk space) If a
driver is indentified in the stop message, disable the driver or check
with the manufacturer for driver updates try changing viedo adapters.

Check with hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching, or shadowing.

If you need to use Safe Mode to remove or disable components, restart
your computer, press F8(actually F2=Setup, F12=boot menu) to select
advanced startup options and then select safe mode. (F8 doesn't do
anything)

Tecnical Information:

Stop 0X0000007E(OXF66BAC27  OXF7C4253C)
thespud.sys-address F66BAC27 base at F66A2000 Date stamp 3b8d7887

At present it has been in the above CHKDSK loop for 48 hours and
hasn't moved from 1 of 3 !@ I can't logon to my computer or do
anything because it's been disabled.

I would appreciate any advice/suggestions to help me resolve this
problem. I can't logon or do anything! It's as if it has a virus and
Chkdsk shouldn't take 2 days to complete. I run my anti-virus and anti-
spyware programs regularly and have never had anything like this
happen.

In case you were wondering, I'm writing this at the library.

Thank you,

Robert

Way too much protection. Start by removimg most of the softwares you
have and keep AVG and Windows firewall only. This will eliminate
software "interactions" which causes a "mix up" and possibly your
problem.

Then, you can start adding back your software but only a few

Comodo Firewall (new updated today) -- Turn of Windows Firewall!!!!
Windows Defender
Spyware Blaster

(skip Superantispyware -- caused more problems for me.)

 

[Bob Harris]

I agree that saving your data via somehting like KNOPPIX CD or a Bart's PE CD wopuld be a good first step, just in case.

Next, Try running CHKDSK from the recovery console. The format of the commandf in the recovery console is CJKDSK C: /R. It may run for an hour or so, but should not loop.

Info about obtaining and using the XP recovery console.:

http://www.wown.com/j_helmig/wxprcons.htm
http://www.xxcopy.com/xxcopy33.htm (near bottom)

http://www.kellys-korner-xp.com/win_xp_rec.htm

http://support.microsoft.com/kb/314058

 

[PA Bear [MS MVP]]

I was away for a week...

Who had access to the machine while you were away?

...(I installed a new hard
drive several months ago which has more than enough disk space)

0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or some
software issues. Check Event Viewer (EventVwr.msc) for additional
information.
Source: http://aumha.org/a/stop.htm

How to troubleshoot a Stop 0x0000007E error in Windows XP:
http://support.microsoft.com/kb/330182

 

[Robert]

Who had access to the machine while you were away?


0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem, including
hardware incompatibility, a faulty device driver or system service, or some
software issues. Check Event Viewer (EventVwr.msc) for additional
information.
Source:http://aumha.org/a/stop.htm

How to troubleshoot a Stop 0x0000007E error in Windows XP:http://support.microsoft.com/kb/330182
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/




















- Show quoted text -

I guess I didn't make myself very clear; while I appreciate the advice
concerning my antivirus programs etc this isn't the problem. The
problem is that Windows has been disabled and my system is in a loop
with CHKDSK and it will not stop or boot normally. Can someone tell me
how to get out of this and how to enable Windows?

I have tried clicking F8 and and starting it with Last known
configuration, and it went right back to CHKDSK, I then tried clicking
F8 and tried starting Windows normally and again it went right back to
CHKDSK.

No one had access to my computer. This all happened after I updated my
computer.



Robert

 

[Robert]

it sounds like you
went overboard with
"the protec-tion"

comodo firewall and
windows firewall are
probably both enable
and improperly configured.

you only need one and
i suggest the one from
microsoft.

next, you have a slue
of anti this and anti thats.

you only need one
anti virus and one
anti spyware.

i suggest avg and
spyware blaster;
though i use neither.

everything else can
be uninstalled.

further, because you may
have tried other anti virals
previous to those you mentioned,
they too could still be running
and without your knowledge.

after you uninstall some of
the softwares mentioned above
i would recommend running
a registry cleaner after rebooting:

http://onecare.live.com/site/en-US/article/registry_cleaner_why.htm

--

db·´¯`·...¸><)))º>

























- Show quoted text -

Perhaps you're right but I have found these programs have worked well
for me. I use to have just Spybot, AVG and Comodo, but found these
programs work better. I have uninstalled all other programs so nothing
else should be running, but again that isn't the problem. The problem
is that my Windows is disabled and the CHKDSK is in a loop and I do
not know how to enable Window or get out of this loop. All this
happened after I updated my computer.


Robert


Robert

 

[PD43]

I have tried clicking F8 and and starting it with Last known
configuration, and it went right back to CHKDSK, I then tried clicking
F8 and tried starting Windows normally and again it went right back to
CHKDSK.

No one had access to my computer. This all happened after I updated my
computer.

You may have to do a repair install...

http://www.michaelstevenstech.com/XPrepairinstall.htm

 

[db ´¯`·.. >]

if the computer is booting
in a loop, then it would be
necessary to know where is
to reboot occurring.

if it is occurring after the
boot menu, then perhaps
you should avoid the
regular boot and select
safemode.

if the reboot is occurring
before the boot menu, then
you will likely need to
use the recovery console
to bypass the windows
bootup and go right into
the disk system.

like the old dos prompt,
the disk system prompt
will allow you to run
commands that may
repair your operating
system.

--

db·´¯`·...¸><)))º>

it sounds like you
went overboard with
"the protec-tion"

comodo firewall and
windows firewall are
probably both enable
and improperly configured.

you only need one and
i suggest the one from
microsoft.

next, you have a slue
of anti this and anti thats.

you only need one
anti virus and one
anti spyware.

i suggest avg and
spyware blaster;
though i use neither.

everything else can
be uninstalled.

further, because you may
have tried other anti virals
previous to those you mentioned,
they too could still be running
and without your knowledge.

after you uninstall some of
the softwares mentioned above
i would recommend running
a registry cleaner after rebooting:

http://onecare.live.com/site/en-US/article/registry_cleaner_why.htm

--

db·´¯`·...¸><)))º>

























- Show quoted text -

Perhaps you're right but I have found these programs have worked well
for me. I use to have just Spybot, AVG and Comodo, but found these
programs work better. I have uninstalled all other programs so nothing
else should be running, but again that isn't the problem. The problem
is that my Windows is disabled and the CHKDSK is in a loop and I do
not know how to enable Window or get out of this loop. All this
happened after I updated my computer.


Robert


Robert

 

[PA Bear [MS MVP]]

I guess I didn't make myself very clear; while I appreciate the advice
concerning my antivirus programs etc this isn't the problem. The
problem is that Windows has been disabled and my system is in a loop
with CHKDSK and it will not stop or boot normally. Can someone tell me
how to get out of this and how to enable Windows?

I have tried clicking F8 and and starting it with Last known
configuration, and it went right back to CHKDSK, I then tried clicking
F8 and tried starting Windows normally and again it went right back to
CHKDSK.

No one had access to my computer. This all happened after I updated my
computer.

I made no reference to your "antivirus programs etc". I cited some
references to help you resolve the STOP 0X0000007E error. Have you
considered or used them? The fact that you installed updates might be
merely coincidental to the hardware incompatibility, a faulty device driver
or system service, or some software issues that have arisen.

That being said, can you tell me what version of Comodo Firewall is
installed? Can you tell us what updates were installed?

 

[Robert]

if the computer is booting
in a loop, then it would be
necessary to know where is
to reboot occurring.

if it is occurring after the
boot menu,  then perhaps
you should avoid the
regular boot and select
safemode.

if the reboot is occurring
before the boot menu, then
you will likely need to
use the recovery console
to bypass the windows
bootup and go right into
the disk system.

like the old dos prompt,
the disk system prompt
will allow you to run
commands that may
repair your operating
system.

It is not booting per se, it is running CHKDSK in a loop. I've tried
to use the safe mode but it doesn't work, it loaded one page and
stopped. I understand about the DOS prompt but what commands do I
type?


Thoughts/Suggestions?

Robert

 

[db ´¯`·.. >]

ok, so the chkdsk is
not completing and
keeps re-running.

but it is odd that
you were not able
to access safemode.

however, it is probably
due to that chkdsk fault.

what you might try is
to boot with your windows
cd and go into the recovery
console.

run a

chkdsk

then run

exit and see
if you can boot
back in and into
safemode without
the cd.

if not then the following
commands may be needed

fixmbr
fixboot

then exit and
try again.

(you can also type help
at the prompt to get more
info on these commands)
--

db·´¯`·...¸><)))º>

if the computer is booting
in a loop, then it would be
necessary to know where is
to reboot occurring.

if it is occurring after the
boot menu, then perhaps
you should avoid the
regular boot and select
safemode.

if the reboot is occurring
before the boot menu, then
you will likely need to
use the recovery console
to bypass the windows
bootup and go right into
the disk system.

like the old dos prompt,
the disk system prompt
will allow you to run
commands that may
repair your operating
system.

It is not booting per se, it is running CHKDSK in a loop. I've tried
to use the safe mode but it doesn't work, it loaded one page and
stopped. I understand about the DOS prompt but what commands do I
type?


Thoughts/Suggestions?

Robert

 

[Robert]

I made no reference to your "antivirus programs etc".  I cited some
references to help you resolve the STOP 0X0000007E error.  Have you
considered or used them?  The fact that you installed updates might be
merely coincidental to the hardware incompatibility, a faulty device driver
or system service, or some software issues that have arisen.

That being said, can you tell me what version of Comodo Firewall is
installed?  Can you tell us what updates were installed?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Adminhttp://aumha.net
DTS-Lhttp://dts-l.net/- Hide quoted text -

- Show quoted text -

I apoligize, in my reply I was speaking to everyone as a whole.

I did look at the links you gave and it appears to be a capatability
issue which I don't quite understand since it worked fine previously
with no issues whatsoever. I don't know what version of Comodo I have
since I do not have access to my computer with CHKDSK running and
Windows being disabled. The updates were from Microsoft.

Robert

 

[Robert]

ok, so the chkdsk is
not completing and
keeps re-running.

but it is odd that
you were not able
to access safemode.

however, it is probably
due to that chkdsk fault.

what you might try is
to boot with your windows
cd and go into the recovery
console.

run a

chkdsk

then run

exit and see
if you can boot
back in and into
safemode without
the cd.

if not then the following
commands may be needed

fixmbr
fixboot

then exit and
try again.

(you can also type help
at the prompt to get more
info on these commands)
--

db·´¯`·...¸><)))º>


On Mar 15, 1:07 pm,  db ´¯`·.. ><)))º>` .. .

Correct, the CHKDSK does not complete and keeps rerunning. It looks as
if the computer is booting up but then it defaults to the CHKDSK
screen and gives me this message:

Checking file system on C:
The type of file system in NTFS

One of your disks needs to be checked for consistency. You may cancel
the disk check but it is strongly recommended that you continue. To
skip disk checking, press any key within 10 second(s).

Stage 1 of 3


then if flashes this next message:

A problem has been detected and windows has been shut down to prevent
damage to your computer. If this is the first time you've seen this
stop error screen, restrat your computer(I did)
If this screen appears again follow these steps.

Check to make sure you have adequate disk space(I installed a new
hard
drive several months ago which has more than enough disk space) If a
driver is indentified in the stop message, disable the driver or
check
with the manufacturer for driver updates try changing viedo adapters.

Check with hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching, or shadowing.

If you need to use Safe Mode to remove or disable components, restart
your computer, press F8(actually F2=Setup, F12=boot menu) to select
advanced startup options and then select safe mode. (F8 doesn't do
anything)


Tecnical Information:


Stop 0X0000007E(OXF66BAC27 OXF7C4253C)
thcspud.sys-address F66BAC27 base at F66A2000 Date stamp 3b8d7887




then it starts all over again. (The process probably doesn't take more
than a minute).


So far, I have tried clicking F12 with with a normal and hard drive
boot but it went right back to CHKDSK.

I've also tried clicking F8 and the following:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration(your most recent settings that worked)
Debugging Mode
Start Windows Normally
Reboot
Disabled Automatic Reboot After System Failure
Enable Boot Logging

None of these worked, when I tried the Safe mode it started, but then
stopped and ended at this line:

multi(0)rdisk(0)partition(2)\Windows|System32\Drivers|agpcPQ.sys


I will try your suggestion and hopefully it will resolve this issue.
The weird part about this was the computer was fine before I updated
it. I'm wondering if it was the update itself that caused this?


Robert

 

[db ´¯`·.. >]

the information provided
is greatly appreciated and
probably should have been
included in your initial post.

the error numbers are easy
to lookup. here is one site:

http://support.microsoft.com/kb/330182

the file that seems to be
the brunt of the issue is
agpcPQ.sys here is
more data:

http://tinyurl.com/2opxws

http://support.microsoft.com/search...pcPQ.sys&catalog=LCID=1033&spid=&mode=r&lsc=0

------------------

i think that you are correct
that it was an update and
the driver you had was no
longer valid or became
corrupted or something.

perhaps there is an updated
driver from the homesite.

hopefully, running the
checkdisk from the recovery
console will finalize the
checkdisk process and
release the system back
to you.

--

db·´¯`·...¸><)))º>

ok, so the chkdsk is
not completing and
keeps re-running.

but it is odd that
you were not able
to access safemode.

however, it is probably
due to that chkdsk fault.

what you might try is
to boot with your windows
cd and go into the recovery
console.

run a

chkdsk

then run

exit and see
if you can boot
back in and into
safemode without
the cd.

if not then the following
commands may be needed

fixmbr
fixboot

then exit and
try again.

(you can also type help
at the prompt to get more
info on these commands)
--

db·´¯`·...¸><)))º>


On Mar 15, 1:07 pm, db ´¯`·.. ><)))º>` .. .

Correct, the CHKDSK does not complete and keeps rerunning. It looks as
if the computer is booting up but then it defaults to the CHKDSK
screen and gives me this message:

Checking file system on C:
The type of file system in NTFS

One of your disks needs to be checked for consistency. You may cancel
the disk check but it is strongly recommended that you continue. To
skip disk checking, press any key within 10 second(s).

Stage 1 of 3


then if flashes this next message:

A problem has been detected and windows has been shut down to prevent
damage to your computer. If this is the first time you've seen this
stop error screen, restrat your computer(I did)
If this screen appears again follow these steps.

Check to make sure you have adequate disk space(I installed a new
hard
drive several months ago which has more than enough disk space) If a
driver is indentified in the stop message, disable the driver or
check
with the manufacturer for driver updates try changing viedo adapters.

Check with hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching, or shadowing.

If you need to use Safe Mode to remove or disable components, restart
your computer, press F8(actually F2=Setup, F12=boot menu) to select
advanced startup options and then select safe mode. (F8 doesn't do
anything)


Tecnical Information:


Stop 0X0000007E(OXF66BAC27 OXF7C4253C)
thcspud.sys-address F66BAC27 base at F66A2000 Date stamp 3b8d7887




then it starts all over again. (The process probably doesn't take more
than a minute).


So far, I have tried clicking F12 with with a normal and hard drive
boot but it went right back to CHKDSK.

I've also tried clicking F8 and the following:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Last Known Good Configuration(your most recent settings that worked)
Debugging Mode
Start Windows Normally
Reboot
Disabled Automatic Reboot After System Failure
Enable Boot Logging

None of these worked, when I tried the Safe mode it started, but then
stopped and ended at this line:

multi(0)rdisk(0)partition(2)\Windows|System32\Drivers|agpcPQ.sys


I will try your suggestion and hopefully it will resolve this issue.
The weird part about this was the computer was fine before I updated
it. I'm wondering if it was the update itself that caused this?


Robert

 

[Robert]

the information provided
is greatly appreciated and
probably should have been
included in your initial post.

the error numbers are easy
to lookup.  here is one site:

http://support.microsoft.com/kb/330182

the file that seems to be
the brunt of the issue is
agpcPQ.sys   here is
more data:

http://tinyurl.com/2opxws

http://support.microsoft.com/search/default.aspx?query=agpcPQ.sys&cat...

------------------

i think that you are correct
that it was an update and
the driver you had was no
longer valid or became
corrupted or something.

perhaps there is an updated
driver from the homesite.

hopefully, running the
checkdisk from the recovery
console will finalize the
checkdisk process and
release the system back
to you.

Ok, I tried your suggestion, I loaded my Windows CD and went to the
Recovery Consolehowever it didn;t allow me to type in CHKDSK, only a
sinlge digit number. I abitrarily typed a 1 to see where it would take
me, thinking I could always cancel, exit etc. but then it asked for my
administrator passoword. I typed it in but said that it was incorrect
3 times so I had to exit. It brought me back to the CHKDSK screen but
this time it said the following:

Checking file system on C:
The type of file system in NTFS


One of your disks needs to be checked for consistency. You may cancel
the disk check but it is strongly recommended that you continue. To
skip disk checking, press any key within 10 second(s).


CHKDSK is verifying files (Stage 1 of 3),....
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3),...
5 percent completed.

I tried this a few times with the same results so I decided to leave
it alone and when I came back the computer was up and running!

This page also came up:
http://wer.microsoft.com/responses/....2.0?SGD=c44f4dd2-2f0d-4af9-9739-5737c7414e83

Since I didn't know what caused the problem I decided to attempt a
System Restore but it wouldn't restore. So I uninstalled Windows
Defender and Superantispyware and tried it again with a different date
but again it failed.

Although I'm glad my computer is up and running I feela bit 'iffy'
about it, since it won't let me do a System Restore.

Thoughts/
Suggestions?


Robert

 

[Robert]

Ok, I tried your suggestion, I loaded my Windows CD and went to the
Recovery Consolehowever it didn;t allow me to type in CHKDSK, only a
sinlge digit number. I abitrarily typed a 1 to see where it would take
me, thinking I could always cancel, exit etc. but then it asked for my
administrator passoword. I typed it in but said that it was incorrect
3 times so I had to exit. It brought me back to the CHKDSK screen but
this time it said the following:

Checking file system on C:
The type of file system in NTFS

One of your disks needs to be checked for consistency. You may cancel
the disk check but it is strongly recommended that you continue. To
skip disk checking, press any key within 10 second(s).

CHKDSK is verifying files (Stage 1 of 3),....
File verification completed.
CHKDSK  is verifying indexes (stage 2 of 3),...
5 percent completed.

I tried this a few times with the same results so I decided to leave
it alone and when I came back the computer was up and running!

This page also came up:http://wer.microsoft.com/responses/Response.aspx/685/en-us/5.1.2600.2...

Since I didn't know what caused the problem I decided to attempt a
System Restore but it wouldn't restore. So I uninstalled Windows
Defender and Superantispyware and tried it again with a different date
but again it failed.

Although I'm glad my computer is up and running I feela bit 'iffy'
about it, since it won't let me do a System Restore.

                                                              Thoughts/
Suggestions?

Robert- Hide quoted text -

- Show quoted text -

I should also add that I checked for updates from Microsoft and there
were none. Also that I was able to make a System Restore Point but
wasn't able to strore it to an earlier date.

Robert

 

[Colin Barnhorst]

You probably are lucky that the system wouldn't restore to an earlier point
given the issues on the drive. They may have been corrupted anyway. Wait a
few days to see if the new restore points are usable. Your system may have
corrected itself.

Ok, I tried your suggestion, I loaded my Windows CD and went to the
Recovery Consolehowever it didn;t allow me to type in CHKDSK, only a
sinlge digit number. I abitrarily typed a 1 to see where it would take
me, thinking I could always cancel, exit etc. but then it asked for my
administrator passoword. I typed it in but said that it was incorrect
3 times so I had to exit. It brought me back to the CHKDSK screen but
this time it said the following:

Checking file system on C:
The type of file system in NTFS

One of your disks needs to be checked for consistency. You may cancel
the disk check but it is strongly recommended that you continue. To
skip disk checking, press any key within 10 second(s).

CHKDSK is verifying files (Stage 1 of 3),....
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3),...
5 percent completed.

I tried this a few times with the same results so I decided to leave
it alone and when I came back the computer was up and running!

This page also came
up:http://wer.microsoft.com/responses/Response.aspx/685/en-us/5.1.2600.2...

Since I didn't know what caused the problem I decided to attempt a
System Restore but it wouldn't restore. So I uninstalled Windows
Defender and Superantispyware and tried it again with a different date
but again it failed.

Although I'm glad my computer is up and running I feela bit 'iffy'
about it, since it won't let me do a System Restore.

Thoughts/
Suggestions?

Robert- Hide quoted text -

- Show quoted text -

I should also add that I checked for updates from Microsoft and there
were none. Also that I was able to make a System Restore Point but
wasn't able to strore it to an earlier date.

Robert

 

[db ´¯`·.. >]

ok, my apologies for
not explaining the
recovery console a
bit further.

here is link for additional
info of it. go to the second
section "how to use the
recovery console"

http://support.microsoft.com/kb/307654

basically, it entails
logging into the disk system,
similar to logging into
the windows system.

some people have more
than one operating system,
but for most regular folks
entering the number 1 will
log you into that line item.

then most people don't
use passwords for logging
into windows, so simply
pressing the enter key
will bypass those requests.

refer again to my prior posting
and once you get to the disk
prompt>:

run the checkdisk

also you might want
to run before the above
and then afterwards:

chkntfs.exe c:

-------------------------------

it is my belief that it
is imperative to complete
this checkdisk because the faulty
ones that had run numerously
and without success may have
created pending issues yet
to be resolved and finalized.

you can't be sure of anything
until a successful checkdisk
provides a confirmation.

just some added fyi:
the checkdisk and the
master boot record (mbr)
are linked together.

here is some read on
checkdisk which may
be enlightening.

http://technet.microsoft.com/en-us/library/bb457122.aspx

--

db·´¯`·...¸><)))º>

Ok, I tried your suggestion, I loaded my Windows CD and went to the
Recovery Consolehowever it didn;t allow me to type in CHKDSK, only a
sinlge digit number. I abitrarily typed a 1 to see where it would take
me, thinking I could always cancel, exit etc. but then it asked for my
administrator passoword. I typed it in but said that it was incorrect
3 times so I had to exit. It brought me back to the CHKDSK screen but
this time it said the following:

Checking file system on C:
The type of file system in NTFS

One of your disks needs to be checked for consistency. You may cancel
the disk check but it is strongly recommended that you continue. To
skip disk checking, press any key within 10 second(s).

CHKDSK is verifying files (Stage 1 of 3),....
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3),...
5 percent completed.

I tried this a few times with the same results so I decided to leave
it alone and when I came back the computer was up and running!

This page also came
up:http://wer.microsoft.com/responses/Response.aspx/685/en-us/5.1.2600.2...

Since I didn't know what caused the problem I decided to attempt a
System Restore but it wouldn't restore. So I uninstalled Windows
Defender and Superantispyware and tried it again with a different date
but again it failed.

Although I'm glad my computer is up and running I feela bit 'iffy'
about it, since it won't let me do a System Restore.

Thoughts/
Suggestions?

Robert- Hide quoted text -

- Show quoted text -

I should also add that I checked for updates from Microsoft and there
were none. Also that I was able to make a System Restore Point but
wasn't able to strore it to an earlier date.

Robert