HELP-Blue screen of death, issue with graphics card??

[Guest]

Hello
Recently, despite me not playing around with any configuration settings the
computer suddenly seizes up for no apparent reason and i get a blue screen of
death with the error mssg suggesting its a device driver problem, namely
graphics card. Heres the details i got;

A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this the first timet you've seen this Stop error screen,restart your
computer. If this screen
appears again, follow these steps:

Check to make sure you have adequate disk space. If a driver is identified
in the Stop message, disable the driver or check with the manufacturer for
driver updates
..Try chaning video adapters

Check with your hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching or shadowing. If you need
to use Safe Mode to remove or disable components, restart your computer,
press F8 to select advanced
start up options and then select safe mode

Technical information:

***STOP:0x0000008E (OxCOOOOOO5,0xF7c28A0D,OxBA1A175C,0x00000000)

*** FG.SYS- Address F7C28A0D base at F7C27000, DateStamp 3f28e246

Beginning dumb of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further
assistance

Also the windows online crash analysis told me to turn off hardware
acceleration which i did, but it still didnt fix the problem
http://support.microsoft.com/?kbid=293078
Im running a pent 4 3.2 gig with 1gig of ram and 128 winfast geforce 6660gt
or something. Ive updated the graphics drivers to the latest version but it
still doesnt help. It suggested doing stuff with the BIOS but im not too keen
on that!:S

Anyway, could one of you geniuses out there lend me a hand,im in serious
trouble
thanks
hugh

 

[Brian A.]

Boot to Safe Mode.
Right click MyComputer.
Click Properties > Hardware tab > Device Manager tab.
Expand display/video adapters.
Double click the adapter listed to open its properties.
Click the driver tab and first try to Roll Back the driver and reboot.

If no joy, go back and uninstall the driver. Get the latest up-to-date
drivers from the manufacturer to reinstall.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Malke]

Hello
Recently, despite me not playing around with any configuration
settings the computer suddenly seizes up for no apparent reason and i
get a blue screen of death with the error mssg suggesting its a device
driver problem, namely graphics card. Heres the details i got; (snippage)

***STOP:0x0000008E (OxCOOOOOO5,0xF7c28A0D,OxBA1A175C,0x00000000)

If the error occurred immediately after you updated the video drivers
(your post is ambiguous as to when the error occurred) then roll back
the drivers as suggested by "Brian A.".

Otherwise, your video card may be overheating and/or failing. Turn off
the computer and unplug it. Then open the case and clean out any dust
bunnies, etc. Now turn the computer on and run it open for a bit.
Carefully observe all fans, particularly the one on the video card (if
there is one). If any fan is running right, replace it. With a video
card, you will probably have to replace the card. Without touching
anything, put your hand inside the case to feel how hot everything is
getting.

If all fans are running and things feel only slightly warm, then your
power supply may be failing. Although the Stop Error refers to the
video card, newer cards are very power-hungry and replacing the psu is
cheaper than replacing the video card so that's why I say to start with
the psu. Swap out the psu for a known-working one. If that solves the
issue, great.

If the issue continues, then uninstall the video card and swap it out
for a known-working one. If that takes care of the problem, replace the
video card.

Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).

Malke