blue screen crash

[Guest]

The following is a verbatim copy of all the text that was on the big blue
screen three nights ago on my dad's computer. If anyone knows what it all
means and has a suggestion as to a fix please reply to this so that I can
help him along a bit. Cheers

A problem has been detected and windows has been shut down to prevent damage
to your computer driver_irql_not_less_or_equal. If this is the first time you
have seen this stop error screen, restart your computer. If this screen
appears again, follow these steps: check to make sure any new hardware or
software is properly installed. If this is a new installation, ask your
hardware or software manufacturer for any updates you need. If problems
continue, disable or remove any newly installed hardware or software. Disable
bios memory options such as caching or shadowing. If you need to use safe
mode to remove or disable components restart your computer. Press f8 to
select advanced start up options, and then select safe mode. Technical
information;
***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74)***idechndr.sys_addressf9962b74base
a f995d000,date stamp 3d99eac3. Beginning dump of physical memory, physical
memory dump complete. Contact your system administrator or technical support
group for further assistance.

-- Kieran
bewildered and loving it!

 

[DJ Borell]

***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74

See if this helps:

http://support.microsoft.com/default.aspx?scid=kb;en-us;293077

 

[Rick \Nutcase\ Rogers]

Hi,

That error message indicates a driver issue. Troubleshooting it can be
lengthy. Check that your hardware and the drivers for it meet the
compatibility list:

ftp://ftp.microsoft.com/services/whql/hcl/winxphclx86.txt

More on these stop errors and additional steps you can take:

Troubleshooting a Stop 0x0000000A Error in Windows XP [Q314063]
http://support.microsoft.com/?kbid=314063

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[David Candy]

The message lists his Intel IDE driver.

--
----------------------------------------------------------
http://www.microscum.com/mscommunity/

Hi,

That error message indicates a driver issue. Troubleshooting it can be
lengthy. Check that your hardware and the drivers for it meet the
compatibility list:

ftp://ftp.microsoft.com/services/whql/hcl/winxphclx86.txt

More on these stop errors and additional steps you can take:

Troubleshooting a Stop 0x0000000A Error in Windows XP [Q314063]
http://support.microsoft.com/?kbid=314063

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

The following is a verbatim copy of all the text that was on the big blue
screen three nights ago on my dad's computer. If anyone knows what it all
means and has a suggestion as to a fix please reply to this so that I can
help him along a bit. Cheers

A problem has been detected and windows has been shut down to prevent
damage
to your computer driver_irql_not_less_or_equal. If this is the first time
you
have seen this stop error screen, restart your computer. If this screen
appears again, follow these steps: check to make sure any new hardware or
software is properly installed. If this is a new installation, ask your
hardware or software manufacturer for any updates you need. If problems
continue, disable or remove any newly installed hardware or software.
Disable
bios memory options such as caching or shadowing. If you need to use safe
mode to remove or disable components restart your computer. Press f8 to
select advanced start up options, and then select safe mode. Technical
information;
***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74)***idechndr.sys_addressf9962b74base
a f995d000,date stamp 3d99eac3. Beginning dump of physical memory,
physical
memory dump complete. Contact your system administrator or technical
support
group for further assistance.

-- Kieran
bewildered and loving it!

 

[Rick \Nutcase\ Rogers]

Right you are, David, didn't notice that at first. It also seems to indicate
a problem with Intel Application Accelerator. Might have been a victim of
one of the older versions that didn't support XP correctly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

"David Candy" <.> wrote in message
The message lists his Intel IDE driver.

--
----------------------------------------------------------
http://www.microscum.com/mscommunity/

Hi,

That error message indicates a driver issue. Troubleshooting it can be
lengthy. Check that your hardware and the drivers for it meet the
compatibility list:

ftp://ftp.microsoft.com/services/whql/hcl/winxphclx86.txt

More on these stop errors and additional steps you can take:

Troubleshooting a Stop 0x0000000A Error in Windows XP [Q314063]
http://support.microsoft.com/?kbid=314063

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

The following is a verbatim copy of all the text that was on the big blue
screen three nights ago on my dad's computer. If anyone knows what it all
means and has a suggestion as to a fix please reply to this so that I can
help him along a bit. Cheers

A problem has been detected and windows has been shut down to prevent
damage
to your computer driver_irql_not_less_or_equal. If this is the first time
you
have seen this stop error screen, restart your computer. If this screen
appears again, follow these steps: check to make sure any new hardware or
software is properly installed. If this is a new installation, ask your
hardware or software manufacturer for any updates you need. If problems
continue, disable or remove any newly installed hardware or software.
Disable
bios memory options such as caching or shadowing. If you need to use safe
mode to remove or disable components restart your computer. Press f8 to
select advanced start up options, and then select safe mode. Technical
information;
***stop;ox000000di(ox00000034,ox00000002,ox00000000,oxf9962b74)***idechndr.sys_addressf9962b74base
a f995d000,date stamp 3d99eac3. Beginning dump of physical memory,
physical
memory dump complete. Contact your system administrator or technical
support
group for further assistance.

-- Kieran
bewildered and loving it!