Blue Screen crashes

[Guest]

Help please my computer keeps crashing, i have not installed/removed any
software or hardware, ive been told that i will need to re-install windows, i
cant do this myself and will have to pay to have it done and i am being
quoted £40.00 per day and not sure how many days it will take, is there any
other way i can fix the problem, ive copied the message exactly as it appears
(constantly!!)


A problem has been detected and windows has been hut down to prevent damage
to your computer

DRIVER - IRQL - NOT - LESS - OR - EQUAL

If this is the first time you have seen this error screen restart your
computer. If this screen appears again follow these steps

Check to make sure any hardware or software is properly installed, If this
is a new installation ask your hardware or software manufacturer for any
windows updates you might need

If problems continue disable or remove any newly installed hardware or
software. Disable BIOS memory options such as cashing or shadowing. If you
need to use safe mode to remove or disable components restart your computer
press F8 to select advanced start-up options and then select safe mode

Technical info


*** STOP 0X000000D1 (0 X 0000006A, 00000005, 0X00000000. 0XF858B875)

*** atapi sys - address F858b875 base at F8586000 date stamp 4110704d

Beginning dump of physical memory

Physical memory dump complete

Contact your system administrator or tech support for further assistance


Please please can anyone help with this problem

Many thanks

Bernadette

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - right hand column
(D1)

http://aumha.org/win5/kbestop.htm

 

[Guest]

Thanks for this Will, however i dont have a logitec mouse so i dont think
thats the problem, in your opinion do you think i will have to have windows
re-installed, im just a bit worried that its a last expensive resort and as
im not technical enough to know if what im being told is right

Bernie

 

[KC Computers]

Help please my computer keeps crashing, i have not installed/removed
It could be caused by a memory problem.
Try running a memory test program from a bootable floppy or CD. Two
free ones are:

http://oca.microsoft.com/en/windiag.asp
http://www.memtest86.com/