"Serious Error" on a restart

[JChris]

Current computer:

Compaq Presario 700z

Current Issue:

No sound coming from the computer

Side issue maybe in effect with previous:

Serious Error has occured on restart. Reads as follows;

BCCode : 50 BCP1 : E1A7C000 BCP2 : 00000001 BCP3 : 805591FE
BCP4 : 00000001 OSVer : 5_1_2600 SP : 0_0 Product : 768_1


I have followed instructions on a previous thread and found that the
person just "reformatted" the computer and solved the problem. In
my opinion that is not solving the problem, that is only finding a way
around. I wont be taking that step in this situation though, I want
to know how to fix the problem so that if it comes across me again I
wont be so boggled.

So any help would be greatly appreciated. Also, I am not the owner of
this laptop it is a coworkers and he does not have only a "Windows"
installation disk, just the factory restore C.D.

Thanks in advance,
Chris

 

[Guest]

This solution appears to work for the sound issue, but not the "serious
error". Anyone help with that? That is, not having to re-format the hard
drive?

 

[Guest]

This seems to solve the sound problem, but not the "serious problem." Any
suggestions on how to recover without re-formatting?