Sent emails are being deleted after 7 days

[Guest]

I need my "sent" emails to remain in my mailbox until I manually delete them.
Why are they just going away on their own?

 

[Gordon]

I need my "sent" emails to remain in my mailbox until I manually delete them.
Why are they just going away on their own?

Make sure View-Arrange By-Current View for your Sent Items is not set to
7 Days.......

 

[Guest]

Gordon - thank you for your response. This is a real problem as I cannot
count on my "sent" mailbox for follow up. I have tried what you suggested
and cannot tell you how excited I am to see if this fixes the problem. We
have a contracted group of expensive IT people who have not been able to help
me with this, even though it originally reset itself one day when our system
was down and they had me unplugging and re-plugging the server. I would love
to buy you lunch, if you are ever downtown. I will keep an eye on it from
here forward, but thank you so, so much. (e-mail address removed)

 

[Gordon]

Gordon - thank you for your response. This is a real problem as I cannot
count on my "sent" mailbox for follow up. I have tried what you suggested
and cannot tell you how excited I am to see if this fixes the problem. We
have a contracted group of expensive IT people who have not been able to help
me with this, even though it originally reset itself one day when our system
was down and they had me unplugging and re-plugging the server. I would love
to buy you lunch, if you are ever downtown. I will keep an eye on it from
here forward, but thank you so, so much. (e-mail address removed)

You're welcome - it'll have to be a virtual lunch, I'm in the UK..........