Sending/Receiving faxes with Windows XP

[Saxomaphone]

Followed the software loading and set up instructions
from the MS site.
1. When trying to send a fax while in AOL, fax goes into
outbox, does not send. Sign off AOL, fax in outbox will
then send.

2. Try to receive a fax, sender is getting busy signal.
Sender receives busy signal regardless if I'm on AOL or
not. I try the fax receive command, get error message "A
fax call could not be answered. Either the phone had
stopped ringing before the call could be answered or the
fax device is busy."

Certainly I should be able to send and receive faxes
while signed on to AOL, yes? Am I doind something wrong?

Dial up with US Robotics 56k Performance Pro Modem

 

[Russ Valentine [MVP-Outlook]]

How was it you expected the fax program to use the phone line while you were
dialed up to AOL?

 

[Saxomaphone]

Well, that covers sending, what about receiving Mr. MVP?

-----Original Message-----
How was it you expected the fax program to use the phone line while you were
dialed up to AOL?
--
Russ Valentine
[MVP-Outlook]

Followed the software loading and set up instructions
from the MS site.
1. When trying to send a fax while in AOL, fax goes into
outbox, does not send. Sign off AOL, fax in outbox will
then send.

2. Try to receive a fax, sender is getting busy signal.
Sender receives busy signal regardless if I'm on AOL or
not. I try the fax receive command, get error message "A
fax call could not be answered. Either the phone had
stopped ringing before the call could be answered or the
fax device is busy."

Certainly I should be able to send and receive faxes
while signed on to AOL, yes? Am I doind something wrong?

Dial up with US Robotics 56k Performance Pro Modem

.

 

[Russ Valentine [MVP-Outlook]]

Your assumption was that you should be able to send and receive while dialed
up to AOL is incorrect. You can't. They use the same phone line. If senders
get a busy signal, your modem has not relinquished control of that line.

--
Russ Valentine
[MVP-Outlook]

Well, that covers sending, what about receiving Mr. MVP?

-----Original Message-----
How was it you expected the fax program to use the phone line while you were
dialed up to AOL?
--
Russ Valentine
[MVP-Outlook]

Followed the software loading and set up instructions
from the MS site.
1. When trying to send a fax while in AOL, fax goes into
outbox, does not send. Sign off AOL, fax in outbox will
then send.

2. Try to receive a fax, sender is getting busy signal.
Sender receives busy signal regardless if I'm on AOL or
not. I try the fax receive command, get error message "A
fax call could not be answered. Either the phone had
stopped ringing before the call could be answered or the
fax device is busy."

Certainly I should be able to send and receive faxes
while signed on to AOL, yes? Am I doind something wrong?

Dial up with US Robotics 56k Performance Pro Modem

.

 

[Saxomaphone]

Tried it again while not dialed up to AOL. Sent a fax
fine, someone tried to fax but did not even get a busy
this time, no response at all. Would the modem relinquish
control if not on AOL?

-----Original Message-----
Your assumption was that you should be able to send and receive while dialed
up to AOL is incorrect. You can't. They use the same phone line. If senders
get a busy signal, your modem has not relinquished control of that line.

--
Russ Valentine
[MVP-Outlook]

Well, that covers sending, what about receiving Mr. MVP?

-----Original Message-----
How was it you expected the fax program to use the

phone
line while you were

dialed up to AOL?
--
Russ Valentine
[MVP-Outlook]
Followed the software loading and set up instructions
from the MS site.
1. When trying to send a fax while in AOL, fax goes into
outbox, does not send. Sign off AOL, fax in outbox will
then send.

2. Try to receive a fax, sender is getting busy signal.
Sender receives busy signal regardless if I'm on AOL or
not. I try the fax receive command, get error message "A
fax call could not be answered. Either the phone had
stopped ringing before the call could be answered or the
fax device is busy."

Certainly I should be able to send and receive faxes
while signed on to AOL, yes? Am I doind something wrong?

Dial up with US Robotics 56k Performance Pro Modem






.

.

 

[Russ Valentine]

Hard to say at this point. The problem could be anywhere. The best way to
start unraveling this would be to make sure your automatic reception
settings for fax are correct and that the Fax Service startup type is set to
"Automatic." Then have someone try to send you a fax immediately after a
clean reboot.
--
Russ Valentine
[MVP-Outlook]

Tried it again while not dialed up to AOL. Sent a fax
fine, someone tried to fax but did not even get a busy
this time, no response at all. Would the modem relinquish
control if not on AOL?

-----Original Message-----
Your assumption was that you should be able to send and receive while dialed
up to AOL is incorrect. You can't. They use the same phone line. If senders
get a busy signal, your modem has not relinquished control of that line.

--
Russ Valentine
[MVP-Outlook]

Well, that covers sending, what about receiving Mr. MVP?
-----Original Message-----
How was it you expected the fax program to use the phone
line while you were
dialed up to AOL?
--
Russ Valentine
[MVP-Outlook]
"Saxomaphone" <[email protected]>
wrote in message
Followed the software loading and set up instructions
from the MS site.
1. When trying to send a fax while in AOL, fax goes
into
outbox, does not send. Sign off AOL, fax in outbox
will
then send.

2. Try to receive a fax, sender is getting busy
signal.
Sender receives busy signal regardless if I'm on AOL or
not. I try the fax receive command, get error
message "A
fax call could not be answered. Either the phone had
stopped ringing before the call could be answered or
the
fax device is busy."

Certainly I should be able to send and receive faxes
while signed on to AOL, yes? Am I doind something
wrong?

Dial up with US Robotics 56k Performance Pro Modem






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