Sending large attachments

[Guest]

After upgrading to Outlook 2003 and Exchange Server 2003 we can not longer
send e-mails with large attachments. We could send them OK before with
Outlook Express but not now. This is true whether the Account used is the
external e-mail account or the Exchange Server account. In actuality,
Exchange Server is not used yet but has been installed on the server. Is
there a setting somewhere that determines the size of allowed attachments?
Does anyone have any suggestions? Thanks for your help.

 

[Hal Hostetler [MVP P/I]]

Email size limits are set on the email server, not the client. Exchange
Server has settings to impose such limits, as do virtually all ISP servers.
Exchange Server limits are set in the System Manager application.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Guest]

Hal,

Thanks for the info. I didn't know where to find those limits. However,
once I found them unfortunately there are no limits set. So we should be
able to send unlimited size attachments. I don't believe the issue is at the
ISP since we have problems with files of only a megabyte or so. I can also
send the large attachments if I do it from the ISP's internet mail and we can
receive large attachments...just not able to forward them or create large
ones ourselves. Exchange Server may just be coincidental since it was
installed around the same time this problem surfaced. In fact, when I don't
use the Exchange Server account I still have the same problem. Any more
suggestions?

Thanks,

Mike

 

[Hal Hostetler [MVP P/I]]

Many ISPs set limits on the order of 1-2 MB, so we can't rule them out. If
by "the ISP's internet mail " you mean a webmail interface, this client may
not have the same limits as an external client would since it resides on
your ISP's server. The primary reason for limits is spam/virus control and
an ISP's webmail client is not the normal vehicle a spammer would (be dumb
enough to) use. The only other place I can think of where you might find
limit settings would be the company firewall. There were also attachment
problems when using older Linksys routers.

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express
http://support.microsoft.com/kb/813514
Unable to send Message using a Linksys BEFSR41, BEFSR81 or BEFW11S4 Router
http://www.linksys.com/support/support.asp?spid=87
Outlook or Outlook Express Hangs After You Send an E-Mail Message That Has
an Attachment
http://support.microsoft.com/?kbid=315008
Messages That Contain an Attachment Stay in the Outbox (Error 0x800ccc13 -
Socket write error)
http://support.microsoft.com/?kbid=299506

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Guest]

Hal,

Thanks for all the help. Believe or not, I think I found the problem to be
in the server timeout settings for the Outlook account. It apparently
defaults to 1 minute. In initial testing, I was able to get some large
attachments to send by extending this limit to 6 minutes. Thanks again.

Mike