Sending email with attachments

[David]

Please help....All our computers will not send emails that have attachments.
It is not a corrupted file that is attached, as we sent this file with our
web-based email with no problems opening the file.
Also, Outlook is allowing us to send emails without attachments.
It would make sense if it was just one computer...
Thank you!

 

[Pat Willener]

Please give more information, e.g. Outlook version, account type,
integrated antivirus software, etc., but especially what means "will not
send" - do you get an error message, or what exactly happens?

 

[David]

Hi Pat,
We have Outlook 2007 Pro. We're using WIndows Live OneCare. The computers
continue to attempt to "Send/Receive", but these emails stay in the Outbox.
There are 5 emails in the Outbox on one computer and 6 emails in the other.
What's interesting is that the emails that were "stuck" on my computer got
sent. The other 2 still haven't. It is only the emails with attachments
that won't send. Hmm...

 

[Brian Tillman [MVP - Outlook]]

We have Outlook 2007 Pro. We're using WIndows Live OneCare. The computers
continue to attempt to "Send/Receive", but these emails stay in the Outbox.
There are 5 emails in the Outbox on one computer and 6 emails in the other.
What's interesting is that the emails that were "stuck" on my computer got
sent. The other 2 still haven't. It is only the emails with attachments
that won't send. Hmm...

If you temporarily turn off OneCare, do the messages send?