Send stopped working -windows mail

[The-art-man]

Hi, second time in 12 months will receive mail ok, but won't send on either
of 2 accounts both using smtp sky.
error reads
The connection to the server has failed. Subject 'test', Account: 'www.( I
have altered this logon myself for anonymity) ', Server: 'smtp.sky.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number:
0x800CCC0E
I have deleted and re created both mail accounts, still receiving ok.
Using vista premium home, avg, sky broadband for outgoing, 3rd party hosting
on my domain for incoming.
Help ! ..new member and really fed up

 

[Hal Hostetler [MVP P/I]]

Is AVG scanning your email? If it is, that's the likely source of your
trouble. Uninstall AVG and do a custom re-install WITHOUT the email
scanning module. Email scanning is redundant, not necessary, and usually
only serves to cause problems with email flow.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Guest]

Hi, second time in 12 months will receive mail ok, but won't send on
either
of 2 accounts both using smtp sky.
error reads
The connection to the server has failed. Subject 'test', Account: 'www.( I
have altered this logon myself for anonymity) ', Server: 'smtp.sky.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error
Number:
0x800CCC0E
I have deleted and re created both mail accounts, still receiving ok.
Using vista premium home, avg, sky broadband for outgoing, 3rd party
hosting
on my domain for incoming.
Help ! ..new member and really fed up

Does your connection to smtp.sky.com cross from one internet provider's
equipment to another's? If so, such connections to port 25 are often
blocked to cause trouble for spammers.

Have you checked your setup for the connection to Sky?

http://www.sky.com/Assets/PDF/StaticFiles/720010.pdf

http://emailupgrade.sky.com/popchanges/PopChangesSNS.pdf

If you can't read .pdf files, see here for the software to do this:

http://www.adobe.com/products/acrobat/readstep2.html

<http://www.winhelponline.com/articl...ectly-from-Windows-Mail-in-Windows-Vista.html>

Don't install the Google Toolbar - it causes problems in Windows
Mail.