Send Receive window is a black screen

[Guest]

When I hit the "Send/Receive" button, the small window opens and it a black
screen. How can I fix it? Presently I have to restart my pc very often.

 

[Gary VanderMolen]

This problem is probably caused by your antivirus program.
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen

 

[mac]

When I hit the "Send/Receive" button, the small window opens and it a
black
screen. How can I fix it? Presently I have to restart my pc very often.

Check for an update to your graphics card.

 

[boze]

I just updated my NVIIA graphics card driver. I don't know if will solve
problem. Her is the link if you have same driver.
http://www.nvidia.com/object/winvista_x86_162.22.html

If you do use this do not delete old driver before you run the installation
of the new download.

Good luck!
Boze