Send/receive is not working in Outlook 2003 - nothing happens

[Guest]

I started my computer in the morning and got a message that MS Office
Professional 2003 wasn't working because a file was missing. I think got
Outlook to open (it still had 2 email accounts configured, while the 3rd was
missing but I added it).

I tested the email accounts, and all tests completed successfully.

When I attempt to send/receive (through the tool menu, F9 or clicking the
send/receive button) nothing happens. No error message, nothing.

I attempted a detect & repair, followed by a reinstall, but received the
following message:

A required installation file SKU011.CAB could not be found.

Any help? Is it possible to uninstall and then reinstall without losing the
hundreds of emails saved in my Outlook?

 

[Roady [MVP]]

Yes, reinstalling doesn't affect any data you've got stored. Once repaired
rename the srs-file of your mail profile to .old to reset the Send/Receive
settings.

 

[Guest]

Thanks...

I'm not sure how to do that. Am I able to repair this myself? Where is the
file located and/or how to I access my mail profile?

Sorry... I wish I knew more than I do. Thank you,

Yes, reinstalling doesn't affect any data you've got stored. Once repaired
rename the srs-file of your mail profile to .old to reset the Send/Receive
settings.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I started my computer in the morning and got a message that MS Office
Professional 2003 wasn't working because a file was missing. I think got
Outlook to open (it still had 2 email accounts configured, while the 3rd
was
missing but I added it).

I tested the email accounts, and all tests completed successfully.

When I attempt to send/receive (through the tool menu, F9 or clicking the
send/receive button) nothing happens. No error message, nothing.

I attempted a detect & repair, followed by a reinstall, but received the
following message:

A required installation file SKU011.CAB could not be found.

Any help? Is it possible to uninstall and then reinstall without losing
the
hundreds of emails saved in my Outlook?