Can send but nothing is received....

F

fowley

This maybe more of a general email question than an Outlook one but I'm not
sure...

I have a pop3 email account set up in Outlook and also on my Blackberry.

using my Blackberry I can send and receive emails fine.
On Outlook I can send emails OK, but nothing is received, there is no error
message, just nothing. It was working until last week.

Does anyone have any ideas why this would happen
 
V

VanguardLH

fowley said:
This maybe more of a general email question than an Outlook one but I'm not
sure...

I have a pop3 email account set up in Outlook and also on my Blackberry.

using my Blackberry I can send and receive emails fine.
On Outlook I can send emails OK, but nothing is received, there is no error
message, just nothing. It was working until last week.

Does anyone have any ideas why this would happen

Because your Blackberry is sucking up the e-mails before Outlook can see
them. The default actions for POP are to RETR (retrieve) and DELE
(delete). That provides cleanup of your mailbox up on the server so it
doesn't consume all your account's disk quota. You need to configure
your client to *not* delete e-mails from the server after retrieving
them (i.e., leave them on the server). However, since the e-mails are
not getting deleted, it will be up to you to visit your mailbox on the
server (by using the webmail interface to your account) and delete all
those old e-mails that were left in the Inbox folder -- unless there is
another option in your e-mail client to delete the message after N days
of retrieving them and/or deleting them from the server when you delete
them from the Deleted Items folder in your client.

I don't use a Blackberry. You will have to look in its account
configurations to see how you defined the POP account within it and what
options you enabled in that account definition.
 

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