Send Pictures With Messages Unchecking Itself

[tonystewart02_05champ]

A friend of mine is running XP Home on a Dell computer that is about 1
yr old, all she does is surf the web and send emails, no one else uses
this computer.

About 2 weeks ago all of her forwarded pictures were being received
with a blank box and the red X. (not attachments just pictures with
text below them)

I went to see what the problem was and somehow "send pictures with
messages" wasn't checked. (under tools>options>send>HTML settings)

I checked the box and tested it, everything was fine. By the time I
got home (15 minutes) she had forwarded me a couple of emails and once
again, blank boxes with the red x.

I called her on the phone and had her look under
tools>options>send>HTML settings to see if the box was still checked,
and it wasn't. I told her to check it and hit "OK" and close it out,
then had her forward me a couple of emails with pics and everything
was fine.

Now, a day later, blank boxes AGAIN! How is this box unchecking
itself?

BTW, I ran a virus and adware/spyware scan, no virus' a couple of
pieces of adware which I deleted.

 

[Ben M. Schorr, MVP]

This newsgroup is for support of Outlook 97, 98, 2000, 2002, 2003 & 2007
from the Office
family for PCs. For Outlook Express [OE] support try posting in one of these
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If those groups aren't carried on the news server that's carrying this group
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source
for all the microsoft.public newsgroups.

Also a good source of Outlook Express info can be found here:
http://www.tomsterdam.com

 

[tonystewart02_05champ]

This newsgroup is for support of Outlook 97, 98, 2000, 2002, 2003 & 2007
from the Office
family for PCs. For Outlook Express [OE] support try posting in one of these
newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.mail.mac for the Macintosh version of OE

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com. That's MS's public news server that's the
source
for all the microsoft.public newsgroups.

Also a good source of Outlook Express info can be found here:http://www.tomsterdam.com

Thanks!