Search folder return inconsistent results

[Paul]

Hi,

I have a user running Outlook 2003 11.5608.5606 on Windows XP Sp2 connecting
to Exchange 2000.

When the user creates a search folder and searches, the results randomly
omit sent mails, resulting in gaps in the conversation. We've ran an
integrity check on the store and it passed fine, also ran offline defrag.

I don't know if this is related but when the user replies to a mail in his
PST file his name doesn't appear in the 'from' box, this is only with PST
mails.

Anybody come across this?

 

[Diane Poremsky [MVP]]

Is he searching on his name/address? Is it only skipping the sent items in
the pst?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



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[Paul]

He's searching on subject / name / address.

It's skipping items both on his exchange mailbox and his pst file.

Thanks

Is he searching on his name/address? Is it only skipping the sent items in
the pst?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi,

I have a user running Outlook 2003 11.5608.5606 on Windows XP Sp2
connecting to Exchange 2000.

When the user creates a search folder and searches, the results randomly
omit sent mails, resulting in gaps in the conversation. We've ran an
integrity check on the store and it passed fine, also ran offline defrag.

I don't know if this is related but when the user replies to a mail in
his PST file his name doesn't appear in the 'from' box, this is only with
PST mails.

Anybody come across this?

 

[Paul]

Hmm still happening, anybody seen this before?

Not a pc problem as we've tried on a desktop and a laptop. Tried recreating
profile and still the same.

Thanks

Paul

He's searching on subject / name / address.

It's skipping items both on his exchange mailbox and his pst file.

Thanks

Is he searching on his name/address? Is it only skipping the sent items
in the pst?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.

Hi,

I have a user running Outlook 2003 11.5608.5606 on Windows XP Sp2
connecting to Exchange 2000.

When the user creates a search folder and searches, the results randomly
omit sent mails, resulting in gaps in the conversation. We've ran an
integrity check on the store and it passed fine, also ran offline
defrag.

I don't know if this is related but when the user replies to a mail in
his PST file his name doesn't appear in the 'from' box, this is only
with PST mails.

Anybody come across this?