SEARCH COMPANION ERROR HELP!

[tslaby]

I recently recieved and error message when trying to start
Search companion "Missing files or folders necessary to
start search companion. May need to run setup." However I
have tried to run the Srchasst.inf file it looks like it
is installing however it still does not work and then I
have verified the Registry key is correct. I have even
tried to do a restore on the system back 2 months nothing
is stopping this error can anyone help??? Thank you for
any input.I have looked on Kellys-Korner-Xp.com and the
only other
thing to try was go to sa.windows.com however I do not
have permissions to hit that web page and I dropped my
firewall and we are not running a proxy server or have any
ad blocking software on the PC. Do you have anymore
suggestions. Either how to get to that web page or
anything else that could fix the problem

 

[Kelly]

Hi,

This generally happens from not being online when using Search. If this is
the case:

Switch to Classic Search and/or: go to the control panel and changed the
Internet properties in the Advanced tab by selecting "do not search from the
address bar" or select "show on main ".

If this isn't an online issue, reset your web settings via IE.

Hope all goes well and keep us posted.

 

[Guest]

Hi, I can't run search at all every time i hit that button, my comp either
hangs or says the same thing as tslaby..."Missing files or folders necessary
to start search companion. May need to run setup." ive done just about
everything, and since im running service pack 2 i cant install the fix patch
avalible online... following the instructions on step 3 didnt help either the
srchasst file doesnt install at all... is there any other way to fix the
problem?...
Cuz from the looks of the threads on the boards, nothing seems to have been
done about it. Also i strongly doubt its a web issue... the support page says
its because we were online when we ran search thats why the problem occured
in the first place...
Would really appreciate it if you guys came up with a real solution to this
problem before you start offering the next windows os or service pack or
whatever... thank you