Search and Advanced search not finding all

[Deb Borys]

I'm using the latest version of XP and Outlook 2007 with Busienss Contact
Management. I am in a work environment that uses Microsoft Exchange. When I
try to search, either instant search or advanced search, it is not finding
things even when I can see they exist. For instance, looking in my Delete
folder, I can see hundreds of emails from last month, but when I do advanced
search for everything received last month, it shows nothing. This is try
even when I ask it to search all outlook items. Our company network
adminsitrator doesn't know what's wrong and I'm not sure if others in the
office are having the sam eproblem. they might not use search as extensively
as I am.

 

[Diane Poremsky [MVP]]

Are you using cached mode?
Are you using windows Desktop Search? (You are if instant search is
enabled). If so, try rebuilding the index.



--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Deb Borys]

I don't think I'm in cached mode, I'll ask our IT guy. I did, however,
rebuild the index and even resetting it. No help. I did today find out how
to turn instant search off so that at least I can find things. That seems to
be the solution that isn't really a solution so if you have any other
suggestions, please suggest away.

Are you using cached mode?
Are you using windows Desktop Search? (You are if instant search is
enabled). If so, try rebuilding the index.



--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I'm using the latest version of XP and Outlook 2007 with Busienss Contact
Management. I am in a work environment that uses Microsoft Exchange.
When I
try to search, either instant search or advanced search, it is not finding
things even when I can see they exist. For instance, looking in my Delete
folder, I can see hundreds of emails from last month, but when I do
advanced
search for everything received last month, it shows nothing. This is try
even when I ask it to search all outlook items. Our company network
adminsitrator doesn't know what's wrong and I'm not sure if others in the
office are having the sam eproblem. they might not use search as
extensively
as I am.

 

[Deb Borys]

I found out that I am in cached mode--could that be what's causing the problem?

Are you using cached mode?
Are you using windows Desktop Search? (You are if instant search is
enabled). If so, try rebuilding the index.



--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I'm using the latest version of XP and Outlook 2007 with Busienss Contact
Management. I am in a work environment that uses Microsoft Exchange.
When I
try to search, either instant search or advanced search, it is not finding
things even when I can see they exist. For instance, looking in my Delete
folder, I can see hundreds of emails from last month, but when I do
advanced
search for everything received last month, it shows nothing. This is try
even when I ask it to search all outlook items. Our company network
adminsitrator doesn't know what's wrong and I'm not sure if others in the
office are having the sam eproblem. they might not use search as
extensively
as I am.

 

[Diane Poremsky [MVP]]

No, but it may work as expected if you turn off cached mode. There is
something wrong - it could be the index or the ost. Did you rebuild the
index? (control panel, indexing options).

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I found out that I am in cached mode--could that be what's causing the
problem?

Are you using cached mode?
Are you using windows Desktop Search? (You are if instant search is
enabled). If so, try rebuilding the index.



--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I'm using the latest version of XP and Outlook 2007 with Busienss
Contact
Management. I am in a work environment that uses Microsoft Exchange.
When I
try to search, either instant search or advanced search, it is not
finding
things even when I can see they exist. For instance, looking in my
Delete
folder, I can see hundreds of emails from last month, but when I do
advanced
search for everything received last month, it shows nothing. This is
try
even when I ask it to search all outlook items. Our company network
adminsitrator doesn't know what's wrong and I'm not sure if others in
the
office are having the sam eproblem. they might not use search as
extensively
as I am.

 

[Deb Borys]

I did rebuild the index. If I understood our IT guy correclty, I can't turn
off the cache mode as it is neeed for our Exchange setup. So maybe I'm stuck
just using non-instant search? Is there any way to chekc the ost for errors?

No, but it may work as expected if you turn off cached mode. There is
something wrong - it could be the index or the ost. Did you rebuild the
index? (control panel, indexing options).

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I found out that I am in cached mode--could that be what's causing the
problem?

Are you using cached mode?
Are you using windows Desktop Search? (You are if instant search is
enabled). If so, try rebuilding the index.



--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I'm using the latest version of XP and Outlook 2007 with Busienss
Contact
Management. I am in a work environment that uses Microsoft Exchange.
When I
try to search, either instant search or advanced search, it is not
finding
things even when I can see they exist. For instance, looking in my
Delete
folder, I can see hundreds of emails from last month, but when I do
advanced
search for everything received last month, it shows nothing. This is
try
even when I ask it to search all outlook items. Our company network
adminsitrator doesn't know what's wrong and I'm not sure if others in
the
office are having the sam eproblem. they might not use search as
extensively
as I am.

 

[Diane Poremsky [MVP]]

Close outlook, delete the *.ost and restart outlook.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I did rebuild the index. If I understood our IT guy correclty, I can't
turn
off the cache mode as it is neeed for our Exchange setup. So maybe I'm
stuck
just using non-instant search? Is there any way to chekc the ost for
errors?

No, but it may work as expected if you turn off cached mode. There is
something wrong - it could be the index or the ost. Did you rebuild the
index? (control panel, indexing options).

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I found out that I am in cached mode--could that be what's causing the
problem?

:

Are you using cached mode?
Are you using windows Desktop Search? (You are if instant search is
enabled). If so, try rebuilding the index.



--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I'm using the latest version of XP and Outlook 2007 with Busienss
Contact
Management. I am in a work environment that uses Microsoft
Exchange.
When I
try to search, either instant search or advanced search, it is not
finding
things even when I can see they exist. For instance, looking in my
Delete
folder, I can see hundreds of emails from last month, but when I do
advanced
search for everything received last month, it shows nothing. This
is
try
even when I ask it to search all outlook items. Our company network
adminsitrator doesn't know what's wrong and I'm not sure if others
in
the
office are having the sam eproblem. they might not use search as
extensively
as I am.