scroll mouse wheel in Word 2007?

[Terry]

My Microsoft mice (I have tried several models) do not scroll with the wheel
in Word 2007. WIth the more complex Laser 6000 mouse, using a side button
allows one to scroll (awkwardly), but not with the wheel. I have updated the
IntelliPoint programme for mice, but to no avail. THe Microsoft web site does
not even mention scrolling (even though the web shows that this has been a
problem over over a year.) Can anyone help?

 

[Terry]

Further to Terry message. If one clicks in another window, leaving the word
page inactive, then the mouse wheel will scroll on the inactive page. But the
minute one clicks again on the the word page to do anything, the ability to
scroll disappears. Also, note that the scroll funtion works well in allother
programmes, on the web, etc. It is only in Word 2007 that it does not work.

 

[Robert]

Hi,
I had the same problem. My laser mouse wouldnÿt scroll the Word 2007
document windows. It is now working thanks to a free utility called
´KatMouse¡:

´The prime purpose of the KatMouse utility is to enhance the functionality
of mice with a scroll wheel, offering 'universal' scrolling: moving the
mouse wheel will scroll the window directly beneath the mouse cursor (not
the one with the keyboard focus, which is default on Windows OSes). This is
a major increase in the usefullness of the mouse wheel.¡

http://www.code-scout.net/katmouse

Hope this helps.

 

[Terry]

Thanks Robert for the tip. I will try it. It's disappointing that Microsofr
allows this obvious problem to fester for over a year. I've asked for help
from their Support but it remains to be seen what they will come up with. I
like the new 2007 Outlook, but I wish I get go back to the old Word, Excel
etc.

 

[Robert]

I have just discovered that the Word 2007 document window is automatically
scrolled if you

1. Depress and hold down the mouse wheel,
2. Move the mouse pointer up or down.

The scrolling speed is controlled (of sorts) by the speed of the mouse
movement.

 

[Terry]

My problem is solved. I asked Microsoft Word Support in Canada (I don't know
where they are actually located). I was advised to change two registry keys,
the DATA key and the OPTIONS key, both of them in
Hkey_Current_User/Software/Microsoft/Office/12/Word. I was told to rename
them as "Old DATA" and "Old OPTIONS". After doing this, my Mouse wheel works
perfectly in Word 2007. I am only guessing, but these two keys must have
migrated from my previous versions of Word when I upgraded to 2007. It is
disappointing that Microsoft doesn't provide this information in its HELP
pages, since so many people seem to have the same problem.

As for your comment about depressing and holding down the mouse wheel, it
doesn't work for me now. But previously, on my super exotic Microsoft Laser
Mouse 6000, the side button had the same effect as you have described for
pressing the wheel button. (Look at my comment in my first posts). In word
2007, The mouse buttons can be programmed for various functions such as this.
However, it doesn' work since I made the Registry change recommended by
Microsoft. Personally, I did not like the function you described since it is
much more difficult to manoeuvre than the Mouse wheel. Now that I have my
Mouse wheel back, I have not attempted to recover the ability to scroll "in
all directions" using a button. Thanks for your help Robert.

 

[Robert]

My problem is solved. I asked Microsoft Word Support in Canada (I don't know
where they are actually located). I was advised to change two registry keys,
the DATA key and the OPTIONS key, both of them in
Hkey_Current_User/Software/Microsoft/Office/12/Word. I was told to rename
them as "Old DATA" and "Old OPTIONS". After doing this, my Mouse wheel works
perfectly in Word 2007. I am only guessing, but these two keys must have
migrated from my previous versions of Word when I upgraded to 2007.

Thanks for the info, Terry, but these 2 keys are absent from my registry
(XP SP3). I guess I¢ll have to keep using KatMouse.