<screen tips on toolbars> option not staying selected

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Guest

I have MS office 2003 and Acrobat Standard 6.0.5 on XP-Pro machine.
The problem only occurs in MS Word.

Every time I open and use Word, I have to right-click on a toolbar icon, go
to "customize" and check both "Show ScreenTips on Tooolbars" and "Show short
cut keys in ScreenTips" to get them to display while hovering over a toolbar
icon with my mouse pointer.

What can I do differently to keep from having to manually make these changes
each time that I open and use Word? Shouldn't these options only have to be
selected once and MS Word remember my selections even if I close Word?

Kindest Regards,

-Gump
 
By the way, I have also tried the "shift + file | save all" suggestion; this
does not work either...
 
okay, so I nuked the Word Data Key; opened Word, customized to "show tool
tips", shut down word, went back in and it still did not work.

So, I closed Word again and closed outlook, opened task manager, and ended
the "outlook.exe" process; long story short, Tool Tips will now display as
long as outlook is running. When I close outlook, tool tips will no longer
display

- can you help diagnose this weird one ??
- Gump
 
Was Outlook and the Outlook.exe process shut down when you nuked the data
key?
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.
 
Hi Gump

Twice recently we've had people in this newsgroup whose settings would not
'stick'. It turned out that both were using CCleaner, which appears to be a
nasty piece of software that deletes entries in the registry that it does
not like.

The most recent message is here:
http://groups.google.com/group/micr...e_frm/thread/c4911a913ced35e/9584cd8b368f9f4c

The other two people had circumstances slightly different from yours, but I
wonder if it is possible that you are suffering from the same fate?

For what it's worth, this time last week I reported the problem to CCleaner,
but have had neither an acknowledgement nor a reply.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word
 
Thanks, I'll have a look there too...

Shauna Kelly said:
Hi Gump

Twice recently we've had people in this newsgroup whose settings would not
'stick'. It turned out that both were using CCleaner, which appears to be a
nasty piece of software that deletes entries in the registry that it does
not like.

The most recent message is here:
http://groups.google.com/group/micr...e_frm/thread/c4911a913ced35e/9584cd8b368f9f4c

The other two people had circumstances slightly different from yours, but I
wonder if it is possible that you are suffering from the same fate?

For what it's worth, this time last week I reported the problem to CCleaner,
but have had neither an acknowledgement nor a reply.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word
 
no, they were not shut down

Charles Kenyon said:
Was Outlook and the Outlook.exe process shut down when you nuked the data
key?
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide


--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.
 
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