Screen/scrolling has a mind of its own

[Guest]

I am at the point where I can no longer stand it. If I don't get this fixed
soon I am getting rid of my computer. I've had this same problem since I got
the computer about 2 yrs ago and still have not been able to fix it - and
nobody on this site seems to have a solution for it. everyone suggests it is
a virus or spyware BUT IT IS NOT.

The problem:

My screen has a mind of its own. When using IE or any of the Microsoft
Office Products the screen continuously scrolls up and down....ALL THE TIME.
It never stops. It is very frustrating. And on top of that, when using IE,
not only does it scroll up and down it also loads pages on its own, goes
"Forward" and "Back" pages and when you try to type addresses in the address
bar, it does all kinds of things (i.e. selecting various other addresses to
load, completing wrong addresses, running searches). I honestly cannot stand
this any longer.

People always suggest a virus or spyware, but I know it is not. I run both
my antivirus and my spyware software once a week and am always clean. Plus,
this happened right from the get-go when I first got the computer. I've d/l
the drivers from the manufacturer's website, re-installed drivers, everything
I can possibly think of, but nothing works. I have searched endlessly for a
solution but have founbd nothing. The closest thing I could find was a known
bug w/ XP about the cursor jumping around or the mouse closing windows etc -
but I don't have that problem.

If anybody can help me I will be so appreciative. Otherwise, this computers
life is going to come to an end.

Thanks in advance!

 

[Carey Frisch [MVP]]

Replace your mouse with a new one. If that does not solve the problem,
replace your video card with a new one.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| I am at the point where I can no longer stand it. If I don't get this fixed
| soon I am getting rid of my computer. I've had this same problem since I got
| the computer about 2 yrs ago and still have not been able to fix it - and
| nobody on this site seems to have a solution for it. everyone suggests it is
| a virus or spyware BUT IT IS NOT.
|
| The problem:
|
| My screen has a mind of its own. When using IE or any of the Microsoft
| Office Products the screen continuously scrolls up and down....ALL THE TIME.
| It never stops. It is very frustrating. And on top of that, when using IE,
| not only does it scroll up and down it also loads pages on its own, goes
| "Forward" and "Back" pages and when you try to type addresses in the address
| bar, it does all kinds of things (i.e. selecting various other addresses to
| load, completing wrong addresses, running searches). I honestly cannot stand
| this any longer.
|
| People always suggest a virus or spyware, but I know it is not. I run both
| my antivirus and my spyware software once a week and am always clean. Plus,
| this happened right from the get-go when I first got the computer. I've d/l
| the drivers from the manufacturer's website, re-installed drivers, everything
| I can possibly think of, but nothing works. I have searched endlessly for a
| solution but have founbd nothing. The closest thing I could find was a known
| bug w/ XP about the cursor jumping around or the mouse closing windows etc -
| but I don't have that problem.
|
| If anybody can help me I will be so appreciative. Otherwise, this computers
| life is going to come to an end.
|
| Thanks in advance!

 

[Karl Pritchard]

The problem:

My screen has a mind of its own. When using IE or any of
the Microsoft
Office Products the screen continuously scrolls up and
down....ALL THE TIME.
It never stops. It is very frustrating. And on top of
that, when using IE,
not only does it scroll up and down it also loads pages on
its own, goes
"Forward" and "Back" pages and when you try to type
addresses in the address
bar, it does all kinds of things (i.e. selecting various
other addresses to
load, completing wrong addresses, running searches). I
honestly cannot stand
this any longer.

The wheel on the mouse has a switch under it - pressing the
wheel down (not turning it) clicks the switch, which turns
on the screen scroller. This is shown as a circle with four
arrows in it. If the mouse is moved from where it was when
the switch was pressed, the screen scrolls continuously. The
switch in press-on / press-off. The switch could be bad.