screen locking

  • Thread starter Thread starter Lisa
  • Start date Start date
L

Lisa

I recently had the hard drive go out in my Dell Inspiron
8100 notebook. I received a new harddrive from Dell and
installed it along with all the software. I also
installed the D-Link wireless router and adapter at about
the same time. Ever since, when I use Internet Explorer,
my screen will lock up. It is quite sporadic, may happen
in the first five minutes of logging on or not for an
hour. However, everytime I attempt to download Microsoft
patches, the notebook always locks up and I am unable to
get the fix. I originally thought the problem was with D-
Link however, recently I had only a Word document open
and the screen locked. Additionally, I have noted that
the screen locks when I am shutting down the notebook. I
have contacted D-Link and Dell and they each point to the
other as causing the problem. Any suggestions for
trouble-shooting would be greatly appreciated!

Lisa
 
Did you install all the necessary WinXP Drivers for your adapter and
router? Did you go to Dell's site for support
and troubleshooting steps?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top