aol locks up 2 computers

[watercress_soup]

hello. this is a very weird, and slightly long, problem. hope someone can
help.

I am in the UK, I have 2 computers, 1 laptop and 1 desktop. both running on
a BT phone line with aol as the broadband (512Kbps) isp. both connect
wirelessly to a belkin modem/router (b/g MIMO) using a notebook adapter and
a usb adapter respectively, (both b/g MIMO). both run win xp; laptop pro,
desktop home.

basically when anything other than the aol software tries to use the
internet the whole computer locks up. i.e. no mouse input or ctrlaltdel, no
autorestart. just frozen. this happens on both machines. usually just as it
finds a website the computer locks up. occasionally it will freeze after a
few seconds... the aol software works fine, no lock ups and generally a good
connection.

I then have to manually restart to get access to the computer again.

I have even moved the laptop, router and the notebook adapter, up the road
to another house running a bt phone line with bt as isp. the laptop,
unsurprisingly, worked perfectly.

I even replaced the router. so i have ruled out the hardware as the problem,
as it works fine on another phone line. the laptop works fine through
another phone line.

both machines lock up, which must be impossible? so it must be the phone
line somehow crashing the computers? or, my bet is placed firmly on aol...

but how could aol broadband manage to lock up 2 computers through a router
and wireless adapters??

does it realise that windows or a third party program tries to use the
internet and punishes the machine by locking it up?

I have reset the winsock. reinstalled the belkin hardware. the only thing I
haven't done is uninstall the aol software...

I really hope that someone might have some ideas...

steve

 

[Alias]

hello. this is a very weird, and slightly long, problem. hope someone
can help.

I am in the UK, I have 2 computers, 1 laptop and 1 desktop. both running
on a BT phone line with aol as the broadband (512Kbps) isp. both connect
wirelessly to a belkin modem/router (b/g MIMO) using a notebook adapter
and a usb adapter respectively, (both b/g MIMO). both run win xp; laptop
pro, desktop home.

basically when anything other than the aol software tries to use the
internet the whole computer locks up. i.e. no mouse input or ctrlaltdel,
no autorestart. just frozen. this happens on both machines. usually just
as it finds a website the computer locks up. occasionally it will freeze
after a few seconds... the aol software works fine, no lock ups and
generally a good connection.

I then have to manually restart to get access to the computer again.

I have even moved the laptop, router and the notebook adapter, up the
road to another house running a bt phone line with bt as isp. the
laptop, unsurprisingly, worked perfectly.

I even replaced the router. so i have ruled out the hardware as the
problem, as it works fine on another phone line. the laptop works fine
through another phone line.

both machines lock up, which must be impossible? so it must be the phone
line somehow crashing the computers? or, my bet is placed firmly on aol...

but how could aol broadband manage to lock up 2 computers through a
router and wireless adapters??

does it realise that windows or a third party program tries to use the
internet and punishes the machine by locking it up?

I have reset the winsock. reinstalled the belkin hardware. the only
thing I haven't done is uninstall the aol software...

I really hope that someone might have some ideas...

steve

Unfortunately, to completely rid yourself of AOL, you need to do a clean
install. You will, however, be very glad you did it.

Alias

 

[Peter Foldes]

steve

AOL software is proprietary and unfortunately you will have to live with it. If you would like to have normal working access with your computers then I suggest that you remove your AOL software and change to a different ISP(Internet service provider). To remove AOL completely from your system involves a complete clean re-install since that software has taken over most if not all of your Windows system.

 

[watercress_soup]

thanks for your input. i have tried to remove aol before from other
computers. it is not fun.

is it really possible that the software is locking up the computers? even
though the computer freezes when aol isnt running?

i would guess aol connectivity service is one of the problems?

a removal of aol is the answer?

steve

steve

AOL software is proprietary and unfortunately you will have to live with it.
If you would like to have normal working access with your computers then I
suggest that you remove your AOL software and change to a different
ISP(Internet service provider). To remove AOL completely from your system
involves a complete clean re-install since that software has taken over most
if not all of your Windows system.

 

[Alias]

thanks for your input. i have tried to remove aol before from other
computers. it is not fun.

is it really possible that the software is locking up the computers?
even though the computer freezes when aol isnt running?

i would guess aol connectivity service is one of the problems?

a removal of aol is the answer?

steve

If AOL works, it isn't the hardware ... I tried AOL once and ran into
the same problems and it only got fixed with a clean install.

Alias

 

[Guest]

you signed on to aol with the same name on both computers
change 1 name home free

 

[watercress_soup]

it locks up whether aol is open and running or not. it will lock up if one
machine is on and the other off and if both are on. (they will lock up
indepentently of each other) its always as soon as ie7 or firefox accesses
the internet. actually when either starts to download the webpage...

steve

 

[Alias]

it locks up whether aol is open and running or not. it will lock up if
one machine is on and the other off and if both are on. (they will lock
up indepentently of each other) its always as soon as ie7 or firefox
accesses the internet. actually when either starts to download the
webpage...

steve

Time to back up data, reformat and clean install. Rid yourself of the
AOHell infection. You'll be glad you did. You can still keep the email
addresses and access them on aol.com

Alias

 

[Guest]

have you ever had both up at one time before ie7 if so git rid of ie7