Scott MP3 player

[Guest]

I have just bought a Scott MP3 player MX92 FTR. I use Win XP SP2 on three
machines; a Dell Inspiron, Siemens-Fujitsu PC and Dan PC( 98 and XP).
problem is 'device unknown' on connecting USB to USB 2.0 sockets on all
machines. Have tried everything I can think of; manufacturer at
www.audioscott.com does not reply to e-mail queries; I have tried their Fr,
UK, german links with no support. the product looks really nice; but I can
only use it by transfering data (mp3) on flash cards. (not what is promised
on the box!).

All advice or support most gratefully received. Jeff

 

[Guest]

Jeff, it looks like your Scott MP3 player was made in France with French
internal commands. Unless you can find someone with a French version
of WindowsXP, you may be out in the cold.

 

[Guest]

Thanks Byte, actually the Dan and the Fujitsu-Siemens run XP Familiale + FR
SP2 and all updates. The French bought MP3 device does not get recognised!
Trying on UK XP Home + UK SP2 on the Dell Inspiron gives same result. You
might well be on the right track though as a cheap digital give-away camera
from Time, only works on the 100% UK combination. Hard to imagine that the
french O/S won't play the Fr sourced MP3 player, but possible, I guess. As
usual, I discarded the receipt so can't do much about it! I can insert flash
cards and get the mp3 working that way. As SP2 had to be French to load, i
guess all the driver data would be French. All my memory sticks and a very
much cheaper MP3 player I borrowed all work on all machines. Maybe the
player is faulty??

I'm most grateful for your reply; thanks