Scanner driver installation: Class Installer error

J

JLib72

I attempted to install the Memorex MEM48U scanner. I
installed the drivers, rebooted, and then plugged in the
scanner to a USB port. I checked Device Manager and under
Imaging Devices noticed that USB Device had a yellow
exclamation point by it. I attempted to reinstall the
driver, and got the error message: "Cannot Install this
Hardware. There was a problem installing this hardware:
USB Device. An error occurred during the installation of
the device. The class installer has denied the request to
install or upgrade this device." I am running Windows XP,
and have used this scanner before without problem. I have
not used it in a while, and followed the installation
steps just as if I was installing it from scratch. I
really need the use of the scanner, and would appreciate
any help you could provide.
 
G

Gerry

My best advice would be to uninstall the current drivers
and go to the manufacturers website and download the
newest drivers for your particular scanner.
Good luck.
 

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