Scan fails run

[James Ralston]

I just installed the newest definitions and tried to run a
scan and it fails scan. I have scanned 3 other times prior
to this date and the program ran great and was fairly quick
in doing so. Anyone else having this problem?

 

[Andre Da Costa]

Restart your PC in safe
mode and do a full system scan:

On the Scan Page choose Scan Options > Full System Scan. Do this at
least two times until detects something. Also, before you restart in safe
mode, disable System Restore, some trojans and spyware programs are likely
to restore themselves with system snap shots:

Right click My Computer > Properties > System Restore, check the "Disable
System Restore" check box and restart in safe mode.

Restart in safe mode instructions:
www.microsoft.com/resources/documentation/
windows/xp/all/proddocs/en-us/boot_failsafe.mspx

 

[Andre Da Costa]

Give this a try:
Open up control panel and double-click on add/remove programs.
Select Microsoft AntiSpyware
Select "Change"
On the Microsoft AntiSpyware Maintenance Wizard, click next.
On the next screen (Microsoft AntiSpyware Maintenance Wizard) select Update
Microsoft AntiSpyware and click next.
Select Install
Let the product update.
Click Finish.

If that does not work try uninstalling/reinstalling Microsoft AntiSpyware.