Saving JPG files

[Rex Ma]

I encountered this problem before. When I right click a
JPG picture trying to save it, I can only save it in BMP
format. I tried deleting the temp internet files but the
problem persists. Anyone can help pls?

 

[Kelly]

You are posting via CDO. That said, are you using AOL? Either way, some
info:

Go to:

IE/Tools/Internet Options/General. Temporary Internet files/Delete Files.

Clear your Temporary Internet Files, then try again.

Suggestion:

Go to IE/Internet Options/Delete Files. Also in Settings change the amount
to 40 MB. This will help in preventing the index files from becoming
overloaded.

If that doesn't help check your settings here: Start/Run/Regedit

HKEY_CLASSES_ROOT\.jpg
For Content Type, it should read "image/jpeg".

HKEY_CLASSES_ROOT\.jpeg
For content Type, it should read: image/jpeg

HKEY_CLASSES_ROOT\.gif
For Content Type is should read "image/gif"

If it already set to that, go to Start, Run and type in: regsvr32 /i
shdocvw.dll, regsvr32 /i shdoc401.dll,regsvr32 webvw.dll and regsvr32
thumbvw.dll (for upgrades).

NOTE: If you are using AOL:

This behavior may occur when AOL's graphic compression option is turned on.
When this option is on, the images are saved as the .art file type.

Workaround: For: AOL 9.0

1) click on settings on the tool bar
2) click the "A-Z tab"
3) click "G-M"
4) scoll down and click "internet (web) options
5) click AOL browser tab (on the internet browser windows of AOL 9.0)
6) click on the "never compress graphics button"
7) save and restart computer

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Drew Tognola]

Rex,

I had this problem a while ago. Could be your problem.
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q298580

Drew

I encountered this problem before. When I right click a
JPG picture trying to save it, I can only save it in BMP
format. I tried deleting the temp internet files but the
problem persists. Anyone can help pls?