Internet Explorer Saves Images As Bitmaps (.bmp Files)
The information in this article applies to:
Microsoft Internet Explorer version 6 for Windows XP
Microsoft Internet Explorer version 6 for Windows 2000
Microsoft Internet Explorer version 6 for Windows NT 4.0
Microsoft Internet Explorer version 6 for Windows
Millennium Edition
Microsoft Internet Explorer version 6 for Windows 98
Second Edition
Microsoft Internet Explorer version 6 for Windows 98
Microsoft Internet Explorer 5.5 for Windows 2000
Microsoft Internet Explorer 5.5 for Windows NT 4.0
Microsoft Internet Explorer 5.5 for Windows Millennium
Edition
Microsoft Internet Explorer 5.5 for Windows 98 Second
Edition
Microsoft Internet Explorer 5.5 for Windows 98
SUMMARY
When you save an image in Microsoft Internet Explorer, the
image is saved by default as a bitmap (.bmp). You do not
have the option to save the image by using an extension
other than .bmp. You experience this behavior even when
the image uses a different format (such as .gif or .jpeg).
For example, when you right-click an image on a Web page,
and then click Save Picture As, the file name that appears
in the File name box is Untitled, and the file type that
appears in the Save as type box is Bitmap (*.bmp).
CAUSE
This behavior may occur if a damaged program file (for
example, an ActiveX or Java object) is downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk.
RESOLUTION
To troubleshoot and resolve this behavior, empty the
contents of the Temporary Internet Files folder, and then
delete the files in the Downloaded Program Files folder
that are listed as either Unknown or Damaged. To do so:
Start Internet Explorer (if it is not already started).
Empty the contents of the Temporary Internet Files folder.
To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Delete Files.
When you are prompted to delete all temporary Internet
files, click OK.
In the Downloaded Program Files folder on your hard disk,
remove the files that are listed as either Unknown or
Damaged. To do so:
On the Tools menu, click Internet Options.
Click the General tab.
Under Temporary Internet files, click Settings.
Click View Objects.
The list of program files that are downloaded to the
SystemRoot\Downloaded Program Files folder on your hard
disk appears in the Downloaded Program Files window.
In the Status column, note the files that are listed as
either Unknown or Damaged. Remove these files. To do so,
right-click the file, and then click Remove.
When you are prompted to confirm the removal, click Yes.
Close the Downloaded Program Files window, and then click
OK two times.
Save an image in Internet Explorer to test and determine
if the issue is resolved.
If the issue continues to occur after you remove all
downloaded program files that are listed as Unknown or
Damaged, try removing the other downloaded program files
that are on the list.
Note: The next time that you need one of the files that
you removed from the Downloaded Program Files folder, you
will receive a prompt to download the file to your hard
disk in Internet Explorer.
MORE INFORMATION
For additional information about how to troubleshoot a
similar issue, click the following article numbers to view
the articles in the Microsoft Knowledge Base:
260650 Internet Explorer Does Not Save Graphics Files in
the Proper Format if Username
assword Is Part of the URL
250747 Right-Clicking, Selecting 'Save Picture As' Does
Not Save Image with Correct Extension
Last Reviewed: 6/6/2003
Keywords: KB810978
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Last reviewed Friday, June 06, 2003
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