sasser on laptop running Win.XP Profession

[Guest]

I am not computer saavy so I need help in simple terms. I've read some other solutions posted in this sight but my laptop cannot even login to the internet. I get a shutdown message so what can I do to remove the sasser?

 

[Sadie]

Hello,Marija,

If the laptop is even bootable,and you are absolutely
positive it is Sasser,try Norman's Sasser fix:

http://www.norman.com/norman_virus_information/14943/en

Are you running a firewall/Enable the inbuilt XP one at
least after your P.C.is clean,before going back on the
internet.Here's how:

http://support.microsoft.com/?kbid=320855

Sadie

-----Original Message-----
I am not computer saavy so I need help in simple terms.

I've read some other solutions posted in this sight but
my laptop cannot even login to the internet. I get a
shutdown message so what can I do to remove the sasser?

 

[Bruce Chambers]

Greetings --

To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.

What You should Know about the Sasser Worm and its Variants
http://www.microsoft.com/security/incident/sasser.asp

Microsoft Security Bulletin MS04-011
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

W32.Sasser.Worm
http://www.symantec.com/avcenter/venc/data/w32.sasser.worm.html

A tool is available to remove the Sasser worm variants
http://support.microsoft.com/default.aspx?scid=kb;EN-US;841720

W32.Sasser.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.removal.tool.html

McAfee AVert Stinger Virus Removal Tool
http://vil.nai.com/vil/stinger/


Bruce Chambers

--
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having both at once. -- RAH

 

[Marja]

-----Original Message-----
I am not computer saavy so I need help in simple terms.

I've read some other solutions posted in this sight but
my laptop cannot even login to the internet. I get a
shutdown message so what can I do to remove the sasser?

.
shutdown/a didnot work. is there a way to get this patch

from the web onto a cd then apply it to my laptop? I do
have a pc that is protected. I don't use the laptop that
often, that's how it got infected before I could get the
patch back in April