Same threats appear after every restart

[Bill Laine]

Every time we switch User Accounts or restart the
computer within the same User Account, MSAntispyware
(Beta 1) detects the same threats, we click on "Remove"
and run a Scan. Even after running mulitiple Spyware
Scans, the scan results keep coming up with ZERO Threats
found.

The two threats are: 1)IEPlugin and 2)eXact.SearchBar.
This is getting very very monotonous!!!

Is anyone experiencing the same issue?

 

[Engel]

http://www.doxdesk.com/parasite/eXactSearch.html

http://www.doxdesk.com/parasite/IEPlugin.html

 

[Engel]

Steps to take if you have spyware that is not removed by
Microsoft Windows AntiSpyware (beta)
1) Open up AntiSpyware
2) Click Tools at the top
3) Click "Submit a Suspected Spyware Report"
4) Fill out the form with as much detail so we can analyze
quickly

5) Update both Microsoft Antispyware and your antivirus
application.
6) Restart in safe mode by pressing the F8 function key
before the first Windows screen appears at startup.
7) Do full deep scans with Microsoft Antispyware. Repeat
scanning until a complete scan comes through clean. Ditto
with the antivirus.

This isn't guaranteed, but it works for a great many items
that at first appear not to be cleaned in normal mºde.

 

[Alan]

Yup.

The current release only works properly on the
administrator account that installed the application.

This is due to the fact that the original application,
Giant AntiSpyware, was a single-user application. Since
MS bought out Giant Company and released the beta only 21
days after acquiring it from Giant Company, they didn't
have enough time to recode the entire application to
support multiple user accounts.

We should see the addition of multiple user account
scanning later this year when Beta 2 is released.

FYI: Just ignore the warnings for any account other than
the account that installed the appliaction. DO NOT
select to 'Remove' the spyware, NOR select to 'Block'
whatever "changes" are being attempted. The changes are
based upon it thinking that the settings that the limited-
user account currently active are different (i.e., an
attempted hijack/installation of spyware) than the ones
setup by the administrator account that installed the
application.

Alan