"safe senders"

[Guest]

I am at a University, we have the "tamu.edu" domain and many subdomains below
that. I have added "@tamu.edu" to my safe senders list both manually and by
"add sender's domain to safe sender's list". Outlook is still filtering out
stuff and dropping it in my Spam folder.

The only rule that directs stuff to the Spam folder looks in the header for
this string:
"Spam: Gauge=XXXXXX or Probability=99%".

So what's getting caught are normal emails from collegues, email from MY
webservers, etc.

What am I likely missing here? I am now monitoring the headers on that
which is junked ... that process may take a day or two so I have a good
sample.

Thanks

 

[Brian Tillman]

I am at a University, we have the "tamu.edu" domain and many
subdomains below that. I have added "@tamu.edu" to my safe senders
list both manually and by "add sender's domain to safe sender's
list". Outlook is still filtering out stuff and dropping it in my
Spam folder.

Outlook does not have a folder named "Spam", nor does it add any "Spam:
Gauge=" header. If you see these, you have a third-party antispam add-in.
Speak to tthe vendor of that add-in.

 

[Guest]

Please excuse my imprecise explaination.

The only Rule that moves messages to my "Junk E-mail" folder inspects the
header for the aforementioned strings which are provided by the University's
firewall/spam tagging system. I provided that information as evidence of my
inspection of my rules that move messages to the folder, incorrectly
mentioned as my "spam" folder.

No third party tools are running in my Outlook. It is fully up to date
according to the MS site.

 

[Brian Tillman]

The only Rule that moves messages to my "Junk E-mail" folder inspects
the header for the aforementioned strings which are provided by the
University's firewall/spam tagging system. I provided that
information as evidence of my inspection of my rules that move
messages to the folder, incorrectly mentioned as my "spam" folder.

Since rules you create are distinct from the Junk E-mail filter, I can well
imagine that the Safe Sender's list has no effect. The Safe Sender's list
affects only the built-in Junk E-mail filter's operation. A rule won't have
access to it, as far as I can tell. I can find no reference to the Safe
Sender's list in any rule condition.

Nonetheless, you should be able to approximate it by adding your "safe
senders" to a specific Contacts folder and then make that folder an address
book. You can then add the "except if the sender is in the specified
address book" condition to your rule to cause it to refrain from moving the
message to the Junk E-mail folder when the "safe sender" is in that Contacts
folder. I haven't tested this, but it seems like it should work. Of
course, if you also have the built-in Junk E-mail filter enabled, keeping
the real Safe Sender's list up-to-date should prevent the filter from
falsely moving messages your rule doesn't catch.