Safe Sender/Safe Recipient email going to Junk mail.


A

Arlene

In Outlook 2007, why would email go to the Junk mail folder even if an email
address and/or domain are on the safe recipient/safe sender list? Thanks in
advance.

Arlene
 
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R

Roady [MVP]

Then it's hard to tell without any additional configuration information. It
could also be caused by a third party anti-malware tool that you have
installed like a Norton or McAfee security suite.
 
A

Arlene

Do you know if Outlook enforces some type of maximum number of strings
(replies) back and forth before it tries to label something as spam?
 
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R

Roady [MVP]

No, the filter doesn't need to be "trained".



Arlene said:
Do you know if Outlook enforces some type of maximum number of strings
(replies) back and forth before it tries to label something as spam?
 
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