Email is deleted as unread and tagged with codes like E6

[tiger dave]

Email that I send to another PC that I control has started being deleted by
the recipient PC without being read. I receive an email back from the
recipient PC that the email was deleted without being read, and the subject
line includes alphanumeric codes like E1 or E6.

The mail is going to my inbox, not my junk folder on this PC. I've added
the email addresses of both this PC and the recipient PC to the safe senders
and safe recipients lists under the junk email options for both PCs. But I
still get emails returned as unread.

Is there something else that I can do to prevent Outlook from deleting these
emails before they can be read on the recipient PC?

By the way, I'm using Outlook 2007 and Norton 2010. I originally thought
the problem was with Norton, but I've disabled Norton's spam feature, and the
problem still persists.

Thanks for your input.

 

[Brian Tillman [MVP-Outlook]]

By the way, I'm using Outlook 2007 and Norton 2010. I originally thought
the problem was with Norton, but I've disabled Norton's spam feature, and
the
problem still persists.

Did you disable the antivirus scanner for incoming messages as well? With
Symantec products like Norton, it may not be enough to disable the feature.
You usually need to uninstall and reinstall without the feature.

Outlook does not change the subject of any incoming messages. If you are
seeing strings appended as you describe, then perhaps the server is running
some email scanner. What type of account have you created?