Safe removal

A

andre de clercq

Besides a fixed hdd, I have a removable harddisk on my Dell portable. I used
to be able to "safely remove" this disk. Today when I try to remove I get a
prompt saying "The device 'Generic volume' cannot be stopped right now. Try
stopping the device again later" . I tried several times...no luck. Did I
change something which defeats save removal? Thanks for any advise.
 
G

Guest

Andre go ahead and shutdown your computer. Then remove the portable harddisk
and reboot then shutdown. Reinstall portable harddisk and reboot. What
happened was that infomation that was beening transferred got corrupted and
the drive just hung. If the drive has a light that shows its working then
that light should have been on.

Vinny
 
E

eric_d_green

More likely than not you have something that is either writing to it or
has a file opened on the removable drive. I would make sure everything
is closed that might have been accessing the drive. (A virus scanner
could also be scanning the drive) If it still doesn't allow you to
'safely remove' you could try rebooting the laptop and see if it will
allow you to 'safely remove' after you reboot to windows. (Also if it
is turned off you can 'safely remove' the drive.)

But I would bet you simply have a file open.
 
A

andre de clercq

Thanks Goldwing. Did what you advised...problem solved!
Thanks Eric.FYI I closed everything, I rebooted but the problem remained,
also with the virusscanner disabled.
 
F

Frank

andre said:
Besides a fixed hdd, I have a removable harddisk on my Dell
portable. I used to be able to "safely remove" this disk. Today
when I try to remove I get a prompt saying "The device 'Generic
volume' cannot be stopped right now. Try stopping the device again
later" . I tried several times...no luck. Did I change something
which defeats save removal? Thanks for any advise.

That statement means exactly what it says. There are many things that
cause this message. system restore, write behind caching, indexing
service
and a few more. These items can be controlled in the drive
properties.
 
U

Uwe Sieber

andre said:
Besides a fixed hdd, I have a removable harddisk on my Dell portable. I used
to be able to "safely remove" this disk. Today when I try to remove I get a
prompt saying "The device 'Generic volume' cannot be stopped right now. Try
stopping the device again later" . I tried several times...no luck. Did I
change something which defeats save removal? Thanks for any advise.

Copied from a previous posting...

Try to discover who has an open handle to your USB drive:

Get Sysinternals ProcessExplorer
http://www.sysinternals.com/Utilities/ProcessExplorer.html
and my ListUsbDrives
http://www.uwe-sieber.de/files/listusbdrives.zip

Start ListUsbDrives, it shows somthing like this for each
USB drive:

MountPoint = U:\
Volume Name = VOYAGER1GB
Size = 991 MB
MultiReader = no
Drive Type = removable drive
DOS Device = \Device\Harddisk4\DP(1)0-0+f
Device Name = Corsair Flash Voyager
Serial = ---
USB Port = 3-2

We need the 'DOS Device' name for your drive. Then start the
ProcessExplorer. Ignore the initial message 'No symbols defined'.
Go to 'Find'->'Find Handle' and enter a unique part of your drive's
DOS Device name, e.g. 'disk4'. Click 'Search'.

Then it lists all processes that hold open handles to your drive.


Greetings from Germany

Uwe
 

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