safe mode

[Guest]

I noticed my Mcafee icon was black indicating I am not protected. I rebooted
and it has been flawless since. B/c there is always a risk of intrusion, I
attempted to use safe mode. Going thru the process I always use and the same
page I regularly sign into, there was a choice of administrator(that's me) or
two capital letters, the name we gave the pc.
In the past I just enter in the administrator's box our password and we go
into safe mode.
Now it will not accept any letters in either box
Any ideas + thank you.
Grampy Pete

 

[Guest]

I noticed my Mcafee icon was black indicating I am not protected. I rebooted
and it has been flawless since. B/c there is always a risk of intrusion, I
attempted to use safe mode. Going thru the process I always use and the same
page I regularly sign into, there was a choice of administrator(that's me) or
two capital letters, the name we gave the pc.
In the past I just enter in the administrator's box our password and we go
into safe mode.
Now it will not accept any letters in either box
Any ideas + thank you.
Grampy Pete

Try last good know configuration and perform a system restore, your Security
been compromised may be from along time things has been building up.
Then scan from other vendors to make sure the system is clean.
Then uninstall McAfee and reinstall it and get the updates regularly.
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
HTH.
Let us know.
Regards,
nass

 

[Guest]

Thank you for all the extensive information. Prior to reading your
information, I removed the password option. I then booted up in regular made
with no problem. I rebooted and now I could enter safe mode from which I ran
virus scan and thre malware scans. I rebooted into regular made and attended
to interner options by clearing history, deleting files and deleting cookies.
Ran scans again and allis well. Reinstalled password and all is fine.
Made note of your suggestions and will implement if problems arise.

--
Grampy Pete

I noticed my Mcafee icon was black indicating I am not protected. I rebooted
and it has been flawless since. B/c there is always a risk of intrusion, I
attempted to use safe mode. Going thru the process I always use and the same
page I regularly sign into, there was a choice of administrator(that's me) or
two capital letters, the name we gave the pc.
In the past I just enter in the administrator's box our password and we go
into safe mode.
Now it will not accept any letters in either box
Any ideas + thank you.
Grampy Pete

Try last good know configuration and perform a system restore, your Security
been compromised may be from along time things has been building up.
Then scan from other vendors to make sure the system is clean.
Then uninstall McAfee and reinstall it and get the updates regularly.
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
HTH.
Let us know.
Regards,
nass

 

[Guest]

Thank you for all the extensive information. Prior to reading your
information, I removed the password option. I then booted up in regular made
with no problem. I rebooted and now I could enter safe mode from which I ran
virus scan and thre malware scans. I rebooted into regular made and attended
to interner options by clearing history, deleting files and deleting cookies.
Ran scans again and allis well. Reinstalled password and all is fine.
Made note of your suggestions and will implement if problems arise.

Glad to Help Peter, now you need to run disk cleanup and defrag in safe mode
then open a run command and type in:
sfc /scannow click [OK] you will need the XP CD installation media for
this operation to accomplish.
Or if you don't have the XP CD try to run the chkdsk on start up by right
click the C:\ Primary partition and select properties then click Tools, there
you will find Defrag, Chkdsk and Disk cleanup.
HTH.
Regards,
nass

 

[Guest]

I know how to perform these actions. Thank you so much for the advice.
--
Grampy Pete

Thank you for all the extensive information. Prior to reading your
information, I removed the password option. I then booted up in regular made
with no problem. I rebooted and now I could enter safe mode from which I ran
virus scan and thre malware scans. I rebooted into regular made and attended
to interner options by clearing history, deleting files and deleting cookies.
Ran scans again and allis well. Reinstalled password and all is fine.
Made note of your suggestions and will implement if problems arise.

Glad to Help Peter, now you need to run disk cleanup and defrag in safe mode
then open a run command and type in:
sfc /scannow click [OK] you will need the XP CD installation media for
this operation to accomplish.
Or if you don't have the XP CD try to run the chkdsk on start up by right
click the C:\ Primary partition and select properties then click Tools, there
you will find Defrag, Chkdsk and Disk cleanup.
HTH.
Regards,
nass