Safe Mode Locked Down

N

Nate Grossman

Randem said:
I have had a computer come in with Safe Mode Locked down. This I have never
seen before or thought it was possible. Has anyone seen this and know how to
reset the group policies on XP Pro
Click to expand...

Take it to a REAL pro.
 
J

Jonathan Boyko

Ehlo Randem,
You'll have to give us more info than that. Do you get an error? Do you get
a message saying you can't enter SM? When do you get the message?

---
Sincerely,
Jonathan M. Boyko,
TMidEast.Com.



R> I have had a computer come in with Safe Mode Locked down. This I have
R> never seen before or thought it was possible. Has anyone seen this
R> and know how to reset the group policies on XP Pro
R>
 
J

Jonathan Boyko

Ehlo Randem,
It looks like you've got the type of malware that sets such policies. When
entering Safe Mode, make sure you log in as administrator (although you probably
did that). If even that does not resolve the situation, you need to scan
your computer with anti-malware software, like MBAM (http://www.malwarebytes.org/mbam.php)
from the Safe Mode. I doubt it'll work, thus you won't have a choice but
to disconnect the HDD, connect it as a secondary to another PC and scan it.
Or, alternatively, use ERD commander or similar software to boot up your
PC, disable any unknown autorun software.

I, however, do not remeber any function that automatically sets your Group
Policy options to their default (that is what's blocking your system, it
seems). Depending on how bad this whole thing is, you might have to reinstall
system altogether. This isn't final advise, though, if I think of something,
I'll let you know.

---
Sincerely,
Jonathan M. Boyko,
TMidEast.Com.



R> In safe mode when I run an installation of SuperAntiSpyware I get the
R> message "The System administrator has set policies to prevent this
R> installation"
R>
R> I would expect this type of message in regular mode but not in safe
R> mode.
R>
R> R>
 
M

Malke

Randem said:
I have had a computer come in with Safe Mode Locked down. This I have
never seen before or thought it was possible. Has anyone seen this and
know how to reset the group policies on XP Pro
Click to expand...

You don't do much malware removal, do you? This is common with severely
infected machines. Back up the client's data and do a clean install of
Windows.

Malke
 
H

HeyBub

Randem said:
Yeah, tried all of that. There is some norton product on the computer
that won't go away either. It seems like it's a re-install...
Click to expand...

Norton is the barnacle of the software world.

Symantec has a sooper-sekret removal tool on their website than can scrub
out most of their stuff.

That, followed by a diligent search of the registry for "Norton" and
"Symantec," should get rid of the executables. As a final step, you should
delete any detritus left in various folders.
 
M

Malke

Randem said:
It's is better for you to let others think of you as a fool than to open
you mouth and remove all doubt....

I have no doubt now...
Click to expand...

*I'm* a fool because it's apparent that you don't do much malware removal?
And it's certainly apparent that you don't because otherwise you would have
run into this situation many, many times.

Whatever.

*plonk*

Malke
 
G

Gerry

Randem

Are you referring to Malke or yourself?

--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
G

Gerry

Randem

A wee bit older than that.

Neither of us pretend to be what we are not!

Randem Systems
Your Installation Specialist


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
J

Jose

No, what I mean is that in safe mode system utilities are locked down or
don't appear such as User Accounts is blank. There is nothing in the window.
Certain AV/AS programs are not even allowed to run.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generatorhttp://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restarthttp://www.randem.com/discus/messages/9402/9406.html?1236319938
Click to expand...

Are these technical terms?


Safe Mode Locked Down
safe mode system utilities are locked down
Certain AV/AS programs are not even allowed to run


Vague descriptions get vague answers.
 

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