Safe mode blue screen of death

[John]

I can boot into Win XP Media Center SP3 with no problems. When I try to go
into safe mode, I get the blue screen of death with the following error
messages:0x0000000a(0xf79a8354,0x000000ff,0x00000001,0x804e5619). I have been
running anti malware programs to see if a program has been copying my credit
card numbers.I had to install another monitor(Acer). Do you think the anti
malware programs caused the programs. I also can not use system restore to
revert to an earlier date.

 

[Rey Santos]

Windows Driver Kit: Driver Development Tools
Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL
http://msdn.microsoft.com/en-us/library/ms793589.aspx

 

[Gerry]

John

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793589.aspx

0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Typically due to a bad driver, or faulty or incompatible hardware or
software. Use the General Troubleshooting of STOP Messages checklist
above. Technically, this error condition means that a kernel-mode
process or driver tried to access a memory location to which it did not
have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was
too high. (A kernel-mode process can access only other processes that
have an IRQL lower than, or equal to, its own.)
Source: http://aumha.org/a/stop.htm

You receive a "Stop 0x0000000A" error message in Windows XP
http://support.microsoft.com/kb/314063/

FWIW Parameter 2 0x000000ff = IRQ 13 Numeric data processor, which
brings me to the LPC Interface Controller. What is your computer make
and model and what is your motherboard?

It is interesting that parameter 4 produces a series of similar reports
to yours:
http://snipurl.com/9on9t [www_google_com]

Common theme is sata drives.

Try HD Tune it only gives information and does not fix any
problems.

Download and run it and see what it turns up. You want HD Tune
(freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message.
--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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