Runtime Error

[Guest]

I'm using Windows XP Home edition; in my email program, IncrediMail, I get
the runtime error msg. when opening attachments. The rest of the box says:
"Program C:\\Program Files\Microsoft Office\Office11\Winword.EXE" and then
"abnormal program termination" - how can I get my attachments to open?
This is my first encounter with this runtime error msg. Thanks for any help.

 

[Phillips]

Either Word or some anti spyware does not allow scripts (macros) to run. Try
to lower Word macro Security (Word/Tools/Options/Security/Macros) - which is
not very wise when it comes to email attacments. Otherwise, open the
attachments with Notepad - just rename them to "whatever.txt." Also, chek in
the attached file properties and it will say that it comes from anothe
computer and thus is not safe to open it - allow it to be open, if you so
desire. Don't forget to scan the attacments for viruses blah blah.
Michael

 

[Guest]

Thanks so much; I lowered the Security level from High to Medium and the
attachment opened, which was sent from a trusted family member. I appreciate
your expertise!
-trips-gram

 

[Phillips]

Eh,
that's exactly how a 'good' worm works: it reads the adress book email
addresses of the infected machine and then emails itself to those email
addresses - while the trusted sender has no idea what's going on. Have your
email scanned by your AV program - there are free ones on the web for
download.
Michael