Runtime error IE

[Guest]

Hello I hope someone can help me Just about everytime I close all IE browser
windows I get a message about an error.It says it is a runtime error 216 at
014C38EA I have seached the help ans support and found nothing.If anyone has
had this problem or knows how to fix it please help.

Thanks
Jeff

 

[Don Varnau]

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Thanks Don
I disabled all NonMicrosoft add-ons and when I shut down all IE windows I
got the messgage again.But there is a window that pops up first that says
iexplorer.exe-Application Error
The Instruction at 0x015438ac referenced memory at 0x01633c74 the memroy
could not be read : ckick ok to terminate
once you terminate the error message pops up saying what I said before.

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

Hello I hope someone can help me Just about everytime I close all IE browser
windows I get a message about an error.It says it is a runtime error 216 at
014C38EA I have seached the help ans support and found nothing.If anyone has
had this problem or knows how to fix it please help.

Thanks
Jeff

 

[Don Varnau]

Hi,
Keep looking at ther programs which could be causing this. Disable (briefly-
as a test) antivirus, security suites, adware/spyware blockers, etc.
Remember- don't put Windows XP on the internet without a firewall.

If you're sure that it's not one of those programs, start looking for
malware.

Don
[MS MVP- IE]

Thanks Don
I disabled all NonMicrosoft add-ons and when I shut down all IE windows I
got the messgage again.But there is a window that pops up first that says
iexplorer.exe-Application Error
The Instruction at 0x015438ac referenced memory at 0x01633c74 the memroy
could not be read : ckick ok to terminate
once you terminate the error message pops up saying what I said before.

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hello I hope someone can help me Just about everytime I close all IE browser
windows I get a message about an error.It says it is a runtime error

216
at

014C38EA I have seached the help ans support and found nothing.If

anyone
has

had this problem or knows how to fix it please help.

Thanks
Jeff

 

[Guest]

Thanks Don I did find more programs and disabled them. Once I disabled them
all the message stopped.I have started to enable them one at a time to see
which one is causing the problem.I dont think it is Malware as I run Spybot
Adaware and Microsofts spyware.Never find anything.I am using Avast Virus
protection seems to work great.

Hi,
Keep looking at ther programs which could be causing this. Disable (briefly-
as a test) antivirus, security suites, adware/spyware blockers, etc.
Remember- don't put Windows XP on the internet without a firewall.

If you're sure that it's not one of those programs, start looking for
malware.

Don
[MS MVP- IE]

Thanks Don
I disabled all NonMicrosoft add-ons and when I shut down all IE windows I
got the messgage again.But there is a window that pops up first that says
iexplorer.exe-Application Error
The Instruction at 0x015438ac referenced memory at 0x01633c74 the memroy
could not be read : ckick ok to terminate
once you terminate the error message pops up saying what I said before.

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

"Jcriver442" <Jcriver442[at]discussions.microsoft.com> wrote in message
Hello I hope someone can help me Just about everytime I close all IE
browser
windows I get a message about an error.It says it is a runtime error 216
at
014C38EA I have seached the help ans support and found nothing.If anyone
has
had this problem or knows how to fix it please help.

Thanks
Jeff

 

[Guest]

Don, I am also getting a runtime error message:

When I try to launch IE (first in 6.0, now in 7.0 B3) I get an the following:
Microsoft Visual C++ Runtime Library:
Runtime Error!
Program: C:\Program Files\Internet Explorer\IEXPLORE.EXE
This application has requested the Runtime to terminate it in an unusual way.
Please contqact the application's support team for more information.

I have tried to "repair" the installation w/o success. I installed 7.0 B3 in
the hope that a new installation would fix the problem, but it didn't!

I would appreciate any suggestions.

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

Hello I hope someone can help me Just about everytime I close all IE browser
windows I get a message about an error.It says it is a runtime error 216 at
014C38EA I have seached the help ans support and found nothing.If anyone has
had this problem or knows how to fix it please help.

Thanks
Jeff

 

[Guest]

I would try what Don said about turning off all add-ons Disable all of them
and see what happens.If that fixes the error start enabling the add-ons 1 at
a time.that is what I did and the problem is fixed.

Don, I am also getting a runtime error message:

When I try to launch IE (first in 6.0, now in 7.0 B3) I get an the following:
Microsoft Visual C++ Runtime Library:
Runtime Error!
Program: C:\Program Files\Internet Explorer\IEXPLORE.EXE
This application has requested the Runtime to terminate it in an unusual way.
Please contqact the application's support team for more information.

I have tried to "repair" the installation w/o success. I installed 7.0 B3 in
the hope that a new installation would fix the problem, but it didn't!

I would appreciate any suggestions.

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

Hello I hope someone can help me Just about everytime I close all IE browser
windows I get a message about an error.It says it is a runtime error 216 at
014C38EA I have seached the help ans support and found nothing.If anyone has
had this problem or knows how to fix it please help.

Thanks
Jeff

 

[Guest]

Thanks for the suggestion, but how do I do that if IE won't start?

Don, I am also getting a runtime error message:

When I try to launch IE (first in 6.0, now in 7.0 B3) I get an the following:
Microsoft Visual C++ Runtime Library:
Runtime Error!
Program: C:\Program Files\Internet Explorer\IEXPLORE.EXE
This application has requested the Runtime to terminate it in an unusual way.
Please contqact the application's support team for more information.

I have tried to "repair" the installation w/o success. I installed 7.0 B3 in
the hope that a new installation would fix the problem, but it didn't!

I would appreciate any suggestions.

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or Security
Center) before disabling a third-party firewall.

See these sites for help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

Hello I hope someone can help me Just about everytime I close all IE browser
windows I get a message about an error.It says it is a runtime error 216 at
014C38EA I have seached the help ans support and found nothing.If anyone has
had this problem or knows how to fix it please help.

Thanks
Jeff

 

[Frank Saunders, MS-MVP OE/WM]

Control Panel | Internet Options

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.

Thanks for the suggestion, but how do I do that if IE won't start?

Don, I am also getting a runtime error message:

When I try to launch IE (first in 6.0, now in 7.0 B3) I get an the
following:
Microsoft Visual C++ Runtime Library:
Runtime Error!
Program: C:\Program Files\Internet Explorer\IEXPLORE.EXE
This application has requested the Runtime to terminate it in an unusual
way.
Please contqact the application's support team for more information.

I have tried to "repair" the installation w/o success. I installed 7.0 B3
in
the hope that a new installation would fix the problem, but it didn't!

I would appreciate any suggestions.

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons
to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party
browser
extensions." If either of these helps, you still need to find the
troublesome program, BHO or add-on.

Toolbar Cop from http://www.mvps.org/sramesh2k/Toolkit.htm can help
identify
and remove add-ons, BHOs, etc.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a
look at
any program that might be interfering with IE. You may have to
reconfigure,
reinstall, or not reinstall, a program.

* Important... Turn on the Windows Firewall (from Control Panel or
Security
Center) before disabling a third-party firewall.

See these sites for help with malware:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive
software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]

"Jcriver442" <Jcriver442[at]discussions.microsoft.com> wrote in message
Hello I hope someone can help me Just about everytime I close all IE
browser
windows I get a message about an error.It says it is a runtime error
216
at
014C38EA I have seached the help ans support and found nothing.If
anyone
has
had this problem or knows how to fix it please help.

Thanks
Jeff

 

[Frank Saunders, MS-MVP OE/WM]

Don, I am also getting a runtime error message:

When I try to launch IE (first in 6.0, now in 7.0 B3) I get an the
following:
Microsoft Visual C++ Runtime Library:
Runtime Error!
Program: C:\Program Files\Internet Explorer\IEXPLORE.EXE
This application has requested the Runtime to terminate it in an unusual
way.
Please contqact the application's support team for more information.

I have tried to "repair" the installation w/o success. I installed 7.0 B3
in
the hope that a new installation would fix the problem, but it didn't!

I would appreciate any suggestions.

Uninstall the Google toolbar.

 

[Guest]

Frank,

Thank you very much--I have disabled the Google toolbar and its "helper" and
it seems to have done the trick!

 

[Frank Saunders, MS-MVP OE/WM]

Frank,

Thank you very much--I have disabled the Google toolbar and its "helper"
and
it seems to have done the trick!

Thanks for the feedback.